Field Visit Collector (rental Products)

Kuala Lumpur, Malaysia

Job Description


Responsibilities:

  • Conduct regular field visits to rental properties or customers\' locations to inspect and verify the condition of rented products.
  • Interact professionally with customers, addressing any questions or concerns they may have regarding the rental products and payment.
  • Check inventory against rental agreements to ensure accuracy and compliance, ensure weren\xe2\x80\x99t any damages, wear, and tear, or any signs of misuse, and documenting and report any findings.
  • Provide exceptional customer service, assisting customers with the available payment method and updating customers accordingly.
  • Coordinate with the rental operations team to schedule and prioritize field visits efficiently.
  • Collaborate with the maintenance or repair team to arrange for necessary repairs or replacements when needed.
  • Ensure adherence to rental policies, terms, and conditions during field visits.
  • Stay up to date on rental industry trends, product knowledge, and safety regulations.
Requirements:
  • High school diploma or equivalent; additional education or certifications in a relevant field are a plus.
  • Previous experience in a field visit or customer service role, preferably within the rental industry.
  • Excellent communication and interpersonal skills to interact effectively with customers.
  • Strong attention to detail and ability to accurately assess installation address and document findings.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Flexibility to travel to various locations within the assigned territory.
  • Valid driver\'s license and reliable transportation.
  • Physical stamina to perform on-site inspections, which may involve lifting or moving rented products.
  • Integrity, professionalism, and the ability to handle confidential customer information.

SK MAGIC RETAILS MALAYSIA SDN BHD

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Job Detail

  • Job Id
    JD964707
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned