Job Description

Finance InternThis role has been designed as \xe2\x80\x98Hybrid\xe2\x80\x99 with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.:Able to commit minimum 5 monthsInternship Start Date : January

• Manages and collects on an assigned A/R portfolio across multiple business segments.
• Researches and reconciles customer accounts, using several systems and tools.
• Ensures timely payment of HP receivables and resolution of customer issues preventing payment, and when necessary, negotiates and implements payment solutions within HP\'s policies and procedures in conjunction with the Credit Analyst.
• Develops and maintains strong working relationships with partners and customers in order to deliver the best total customer experience. Minimize HP\'s bad debt through early identification of "at risk" receivables.
• Understands and manages system strategies to maximize collection aging goals and Days Sales Outstanding (DSO).

Operational Execution\xc2\xb7 Execute daily collections strategies by effectively using collection tool GetPaid\xc2\xb7 Complete routine collection calls to determine payment status of accounts\xc2\xb7 Establish a sound business relationship with assigned customers\xc2\xb7 Set follow up calls and send dunning letters/e-mails/faxes (as needed)\xc2\xb7 Prioritize work load to meet performance objectives\xc2\xb7 Manage workload with minimal supervision\xc2\xb7 Manage a demanding assigned portfolio effectively\xc2\xb7 Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address internal customer issues impacting payment performance\xc2\xb7 Identify at-risk customers to Manager and/or Credit\xc2\xb7 Perform in position with understanding of company/department polices, procedures, and compliance rules (BU guidelines, AFM, SOX)\xc2\xb7 Provide exceptional customer service\xc2\xb7 Escalate/engage issues to appropriate internal ownership level (Sales, Credit, Operations and/or Management) within agreed business turn-around-times\xc2\xb7 Identify & document customer disputes timely\xc2\xb7 Communicate customer issues effectively via defined processes to internal partners (i.e., Order Management, Tax, A/R, Finance and Sales organization)\xc2\xb7 Identify root causes of delinquency and recommend or implement a workable solution\xc2\xb7 Identify bad debt or disputed receivables to be written off during the month and prepare the business case to be presented to your Manager and DRA (Default and Recovery Analyst) for further processing\xc2\xb7 Process refunds to customers per policy\xc2\xb7 Minimize rework and improve payment cycle timesAdditional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning {+ 6 more}What We Can Offer You:Health & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have \xe2\x80\x94 whether you want to become a knowledge expert in your field or apply your skills to another division.Diversity, Inclusion & BelongingWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let\'s Stay Connected:Follow on Instagram to see the latest on people, culture and tech at HPE.Job: AdministrationJob Level: N/AHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Hewlett Packard Enterprise