Job Description

Agensi Pekerjaan Tetap Hangat Hiring! Full Time Finance Operations Support - Mandarin-Speaking Fresh Graduates Welcome in WP Kuala Lumpur, Earn up to MYR 5,500 + commission - Ricebowl
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Finance Operations Support - Mandarin-Speaking Fresh Graduates Welcome
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MYR3,500 - MYR5,500 Per Month
Commission: MYR1 - MYR500
KL City,
Fresh Graduates
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Posted 3 hours ago o Closing 22 Jun 2026
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Requirements

• A diploma or bachelor's degree in finance or a related field or an equivalent combination of education and experience, is required.
• Strong attention to detail and accuracy in data entry and document verification.
• Willingness to adapt and learn in dynamic and transitional environment.
• Strong organizational, time-management and problem-solving skills to handle multiple tasks and meet deadlines.
• A proactive team player with the ability to work collaboratively.
• Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties.
• Willingness to work on Malaysia public holidays, following the Hong Kong public holiday schedule.
• 5.5-day work week: Monday to Friday (full day) and Saturdays (half day).
• 100% work in office. Able to work on shift arrangement.

Responsibilities
Data Input and Accuracy

• Accurately input transaction applications received. Ensure data entered into the system is correct and complete.

Process Management and Document Verification

• Understand and follow each process in the transaction cycle, including Registration, Enrollment, Data Modification, Contribution, Payment, Termination, Transfer, Investment, Claim, Document Management and Enquiries.

Compliance and Quality Assurance

• Ensure strict adherence to regulations, internal guidelines, standard operating procedures (SOPs) and service level agreements (SLAs)

Client Communication and Clarification

• Provide clear explanations and guidance to clients on how to complete their application.

Issue Investigation and Resolution

• Identify issues and work with relevant teams to resolve them in a timely and efficient manner.

Inquiry Handling

• Respond to inquiries regarding to transaction issues, application statuses, account balance and other related matters.

Document Management

• Index and categorize documents to ensure correct and accurate account information is associated with each application.

Payment Processing and Matching

• Process payments and ensure they are properly matched with contributions within the required timelines.

Benefits

• Game room with PS4, FIFA19 and Foosball at all time.
• Vending machines with various snacks and coffee for you to choose from.
• Movie Day, Outdoor activities, Celebration during festive seasons and many more!
• Competitive Salary (way above market rate if you have the right potential!)
• Insurance and medical coverage.
• Monthly sports allowance, Yearly department gathering and welcome dinner for new staff.

Additional Benefits

• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• Medical Insurance
• Training Provided
• Performance Bonus
• Overtime Pay

Skills
Attention to Detail Problem-solving Adaptability Computer Literacy Teamwork Communication Skills Microsoft Office Suite Data Entry Mandarin Language Proficiency
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required