Job Description

The Finance Specialist plays a key role in managing end-to-end financial operations for both Singapore and Malaysia (and other) entities. The role covers Accounts Receivable (AR), Accounts Payable (AP), subscription billing, recurring revenue reporting, and process improvement. The specialist ensures accuracy in financial transactions, supports timely cash flow, and collaborates across teams to strengthen financial governance and operational efficiency.
Key Responsibilities
1. Accounts Receivable (AR) and Customer Management

• Prepare and issue accurate sales invoices to customers.
• Generate AR aging reports and issue monthly Statements of Account (SOA).
• Respond to customer finance-related enquiries, including requests for SOA and payment clarifications.
• Monitor and manage AR to ensure timely follow-up on outstanding payments.
• Investigate and resolve customer disputes; escalate unresolved issues to management to maintain healthy cash flow.
• Maintain accurate customer finance records in compliance with company policies and financial regulations.

2. Accounts Payable (AP) Invoice Processing

• Receive, review, and verify supplier invoices for accuracy and proper documentation.
• Perform invoice-to-purchase order (PO) matching and ensure corresponding sales invoices are accurately generated.
• Code non-PO invoices correctly to the general ledger in accordance with company policies.
• Reconcile vendor statements with invoices to ensure completeness and timely resolution of discrepancies.

3. Subscription and Recurring Billing Management

• Manage monthly subscription (MRR) and recurring billing processes with accuracy and timeliness.
• Monitor subscription and usage-based billing data integrity across systems.
• Prepare reports on MRR, ARR, and subscription usage metrics for management review.
• Identify and resolve discrepancies in billing and usage data.

4. Sales Operations Backup Coordination

• Provide on-demand backup support to the Sales Operations team during peak workload, urgent requests, or staff absences.
• Support critical sales operations tasks requiring immediate attention.

5. Process Improvement and Reporting

• Identify opportunities to streamline sales and finance workflows to improve accuracy and efficiency.
• Prepare and maintain records, reports, and dashboards related to MRR, ARR, and AR management.
• Support management during financial audits and compliance reviews.

6. Collaboration

• Liaise with cross-functional teams including Sales, Procurement, and Finance to ensure smooth coordination of financial activities.

7. Travel

• Possibility of travelling to Singapore HQ (if based in Malaysia) for meetings or training, typically up to once a quarter.

Requirements
Qualifications & Requirements

• Diploma or Degree in Accounting, Finance, or a related field.
• Minimum 3 years of experience in finance operations, preferably within IT, SaaS, or service-based environments.
• Strong working knowledge of AR/AP management and recurring/subscription billing.
• Proficient in Microsoft Excel; experience with Microsoft Dynamics 365 Business Central is advantageous.
• Meticulous, analytical, and able to work independently in a fast-paced environment.
• Strong interpersonal and communication skills for cross-border coordination.

Performance Metrics (Indicative)

• AR collection timeliness and accuracy.
• Billing accuracy and completeness for MRR/ARR.
• Process and workflow improvement initiatives.
• Audit and compliance readiness.
• Stakeholder satisfaction (internal and external).

Benefits
What We Offer

• Competitive salary and benefits package, On-target incentive (OTI).
• Full inpatient and outpatient medical benefits coverage
• Be part of a fast-growing company with regional expansion plans.
• Gain exposure to cross-country exposure through collaboration with Singapore HQ and regional teams..
• Work closely with leadership and play a key role in shaping HR delivery at scale.
• Professional development and Microsoft certification support.
• Inclusive and growth-driven culture that values initiative, accountability, and continuous improvement.

aCloud is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Skills Required