Financial Services Enabler (clerk), Shah Alam Branch
Shah Alam, Selangor, Malaysia
Job Description
Duties and Responsibilities
- Handle various types of transactions and customer applications over the counter, such as salary crediting, cash deposits, cash withdrawals, TT applications, draft applications, and TD placements and cancellations.
- To render customer service in a professional, polite, fast, and efficient manner.
- Attending to customer queries about the Bank\'s products and services.
- Filling and batching of daily transaction documents
- To complete the account closing transaction.
- Support day-to-day branch operations.
- Perform individual balancing of cash accurately on a daily basis.
- To adhere to the rules and procedures relating to operations as set by the bank.
- Ensure all operational procedures comply with SOPs and other rules and regulations.
- Only eligible for diploma holders from recognised IPTA/IPTS.
- Fresh graduates or individuals with less than 2 years of working experience.
- Customer service orientation - friendly and professional demeanor is important. Being able to assist customers with their inquiries, resolve issues, and provide a positive experience.
- A team player and collaborating effectively with colleagues is essential for maintaining smooth operations and branch performance (Sales and Operations)..
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Job Detail
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Job IdJD1039307
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShah Alam, Selangor, Malaysia
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EducationNot mentioned