Job Description

FM Operation Manager

Job ID

227308

Posted

01-Jul-2025

Role type

Full-time

Areas of Interest

Facilities Management, Workplace Strategy

Location(s)

Petaling Jaya - Selangor - Malaysia


About the Role:
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning,
managing, and directing business operations for a small to medium sized client or region.
This job is part of the Operations Management job function. They are responsible for coordinating staff functions and
operations that support the organization's goals and strategies.


What You'll Do:Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance

evaluations and coaching. Oversee the recruiting and hiring of new employees.Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.

Set and track staff and department deadlines. Mentor and coach as needed.Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify

opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or
regions.Ensure compliance with company policy, business and professional licensing, real estate law, and state, and

federal guidelines.Maintain data integrity across systems used by the team. Partner with regional teams and departments to identify and implement organizational "best practices. Assist with the development of training programs, business processes, and system training programs. Facilitate the communication of policies, procedures, and initiatives to create consistency across the region. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared

interests to reach an agreement.Apply knowledge of own discipline and how own discipline integrates with others to achieve team and

departmental objectives.Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident

in existing systems and processes.

What You'll Need:Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of

experience and education will be considered.Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and

rewarding performance and retention preferred.Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance

expectations and handle problems.Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and

department.In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. * Extensive organizational skills with a strong inquisitive mindset