Has a directly line of authority over all F & B personnel within the hotel and a liaison role with all departmental heads To ensure that the overall daily running of the F & B Department is under control and indirectly reports and coordinates with the revenue and profit and maintaining a consistently high standard of customer service within the department To direct and coordinate the activities of the food and beverage department and to maintain and to improve food quality, service and merchandise to effect increased sales increase profits To coordinate the activities of his department with other operating departments in the hotel in order to provide the best possible service to the guests of the hotel commensurate with fluctuating occupancies To direct the functions of administrative and planning of the food and beverage department to meet the daily needs of the operation To clearly describe, assign and delegate responsibility and authority for the operation of the various sub-departments under his supervision. E.g. Coffee House, Room Service, Banquets, Kitchens, Steward, Purchasing and etc.
Hotel Grand Continental Kuantan merupakan hotel yang bertaraf 3 bintang dan terletak di tengah-tengah bandar Kuantan. Kami amat berbesar hati untuk memberikan perkhidmatan penginapan yang selesa serta berharap dapat menjadi hotel yang dapat memuaskan hati setiap pelanggan kami.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5