Job Description

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Located in the lush rainforest of Borneo, adjacent to Gunung Mulu National Park - a UNESCO World Heritage site, the 5-star Mulu Marriott Resort & Spa features stunning views and well-appointed rooms resting on raised wooden walkways. Every room features luxury bedding and a private balcony with picturesque views. Enjoy a delicious dining experience at our restaurant, serving local and international cuisines, or relax by our river bar with a cocktail. For health conscious and wellness enthusiasts, opt for AYUS Wellness retreat program to rediscover and rejuvenate mental wellness; a life-enhancing and transformative retreat experience in tranquil surroundings of the rainforest. Take pleasure in exploring the rainforest and caves of Borneo, or cool off in our outdoor pool and treat yourself to a spa treatment at Mandara Spa. Additional hotel amenities include a spacious ballroom with natural light, complimentary airport shuttle, on-site laundry and room service. Rediscover yourself at Mulu Marriott Resort & Spa.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent