Job Description

:-

Assist the Manager/A.Manager to achieve the organizations objectives short term and long terms goals. Manage, monitor and supervise the forwarding Operation activity effectively and efficiency to enhance customer satisfaction and customer retention. Ensure the accuracy of import export Customs clearance documentation using the EDI data entry (K1,K2, K3, K8, K9, DG, ZB and FSPG) in conformance with the Customs regulations. Ensure the documentation accuracy such as HS Code, duty, tax computation and exemption for smooth Custom cargo clearance activity and timely distribution to customers. Monitor and handling matters related issues such as DG, ZB, BG drawback, COO and import-export temporary procedures ATA, Carnet, BG and etc. Resolve cargo reporting discrepancies with Customs department. Resolve the customer's problems, complaints, within own level authority, investigate till up to resolution or escalate to concerned parties to expedite the actions. Report Customer feedback from potential and existing customer to the Management. Good networking and relationships with customers, vendors, transporter and stakeholder. Provide contingency planning to operation team to minimize delivery disruptions to customers. Always adhere to the Health, Safety and Environmental Policy all the time. Ensure all the activity are compliance with business ethics and Company code of conduct. Obey and execute any other task instructed by the Manager, HOD or higher level at any time.

Working Experiences and Academic Requirements:-

Certificate or Diploma or Bachelor in supply chain, logistics or any related field Having experiences in 2 or 3 years in forwarding declaration, MSP deduction report, deal with operation team & custom Ability to develop close relationships with customers, government officers, suppliers and stakeholders. Good communication skills, both written and verbal. Good in computer using Microsoft Office and Excel. KEK (Kursus Ejen Kastam) certificate holder is an advantage.
Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Work Location: In person