for incidents, service requests, preventive maintenance, and standby.
Troubleshoot & resolve
hardware/software issues within SLA; apply workaround if full fix not possible.
Be available on
standby 24x7
, especially after-hours/weekends.
Your Role:
Provide on-site IT support to clients.
Responds to incidents, service requests, preventive maintenance, and standby.
Performs troubleshooting, parts replacement, and solution/workaround.
Ensures SLA/OLA compliance.
Communicate effectively with clients to understand their technical needs
Document technical issues, fixes, and solutions for internal records
Quick Response
Call / WhatsApp Contact:
+60 16-690 4505
Job Type: Freelance
Pay: RM80.00 - RM100.00 per day
Benefits:
Professional development
Work Location: In person
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