Job Description

Cantonese speaker- Fresh Graduate

Location: Menara Shell, KL

Handle enquiries through phone/live chat and provide extra-ordinary service to our customers in a professional and timely manner Address members' enquiries effectively and maintain satisfactory quality of customer service Make appropriate recommendations to meet customers' expectation Escalate enquiries when necessary in line with internal guidelines Provide guidance and support to facilitate junior advisors in service delivery and daily operations, resolve complex member enquiries and handle complaints escalated from junior advisors Good knowledge of Healthcare and medical insurance product is advantage

Able to speak and read in Cantonese and traditional chinese fluently

Follow Hong Kong PH

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Application Question(s):

what is your expected salary What is your notice period? are you able to speak and read in Cantonese?
Work Location: In person