Job Description

Requirements:

Requirements:

• Able to speak in English, Bahasa and Mandarin
• Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent
• Friendly with cheeky personality, possess good interpersonal and communication skills
• Strong disciplines, commitments and self-initiative
• Must be willing to work on shift including working on weekends and public holidays
• Pleasant & cheerful personality

REMUNERATION PACKAGES:

• Basic Salary: up to RM 6000 + commission
• Allowances: Transport Allowance
• EPF, SOCSO, EIS

Benefit:

• Medical Coverage
• Annual bonus
• Company trips
• Uniforms provided
• Training provided
• Overtime Pay

Scopes:

Responsibilities

• To promote the sale of services and products available.
• To reply to messages in all social media platform and WhatsApp enquiries.
• Interacting with customers, providing information in answer to inquires about products, and services.
• To ensure customer satisfaction level is maintained high when they visit the spa
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions.
• Handling and resolving customer complaints, or special orders via mail or phone.
• Investigating and correcting errors, following company and customer records.
• To ensure personal and team sales targets are achieved.
• To champion and deliver the brand standard at all times.
• Reporting & completing task given by your direct supervisor.
• To perform as and when necessary task given by management level.

Experience Required: Min 2 Year/s

Job Majestic