Front Desk Consultant (mandarin Speaker / Retail / Bukit Jalil /up To Rm 6000) [en]

Bukit Jalil, Kuala Lumpur, Malaysia

Job Description


Requirements:

Requirements:

  • Able to speak in English, Bahasa and Mandarin
  • Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent
  • Friendly with cheeky personality, possess good interpersonal and communication skills
  • Strong disciplines, commitments and self-initiative
  • Must be willing to work on shift including working on weekends and public holidays
  • Pleasant & cheerful personality
REMUNERATION PACKAGES:
  • Basic Salary: up to RM 6000 + commission
  • Allowances: Transport Allowance
  • EPF, SOCSO, EIS
Benefit:
  • Medical Coverage
  • Annual bonus
  • Company trips
  • Uniforms provided
  • Training provided
  • Overtime Pay
Scopes:

Responsibilities
  • To promote the sale of services and products available.
  • To reply to messages in all social media platform and WhatsApp enquiries.
  • Interacting with customers, providing information in answer to inquires about products, and services.
  • To ensure customer satisfaction level is maintained high when they visit the spa
  • Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions.
  • Handling and resolving customer complaints, or special orders via mail or phone.
  • Investigating and correcting errors, following company and customer records.
  • To ensure personal and team sales targets are achieved.
  • To champion and deliver the brand standard at all times.
  • Reporting & completing task given by your direct supervisor.
  • To perform as and when necessary task given by management level.
Experience Required: Min 2 Year/s

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Job Detail

  • Job Id
    JD979908
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2500 - 6000 per month
  • Employment Status
    Permanent
  • Job Location
    Bukit Jalil, Kuala Lumpur, Malaysia
  • Education
    Not mentioned