Front Desk Cum Customer Service Assistant
Job Description
Job descriptions:\xe2\x97\x86 Meet and Greet customers\xe2\x97\x86 Answer and respond to calls on time\xe2\x97\x86 Make and follow-up appointments\xe2\x97\x86 Updating of data in system\xe2\x97\x86 Perform simple car inspection\xe2\x97\x86 To manage all driver\'s issues/ complaints and escalate to management, when required, to resolve the issues on time, with support from relevant managers and other support staff.\xe2\x97\x86 Monitor job progress and coordinate with workshop and relevant departments, to ensure that vehicles are delivered to customers within the committed delivery time.\xe2\x97\x86 Ensure that the work operation process as per company SOP.Requirements:\xe2\x96\xb6 Minimum SPM holders\xe2\x96\xb6 Willing to work on Saturdays\xe2\x96\xb6 Understand customer\xe2\x80\x99s service needs\xe2\x96\xb6 Work with minimal supervision\xe2\x96\xb6 Ability to speak in Bahasa Malaysia and English\xe2\x96\xb6 Basic Computer SkillsWorking Hours:9.00am - 6.00pm (Monday to Friday)9.00am - 4.00pm (Saturday) (Take Turns)(Sunday : Closed)Work Place:No.15, Jalan Teknologi 3/3A, Kota Damansara, 47810 Petaling Jaya, Selangor.Please contact:TEL : 03-7499 2933WhatsApp : 011-2734 6734 (Mr. Gan)
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Job Detail
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Job IdJD1039036
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned