Job Description

Dormeo Destinations Hiring! Full Time Front Desk Executive in WP Kuala Lumpur, Earn up to MYR 3,500 - Ricebowl
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Front Desk Executive
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MYR2,300 - MYR3,500 Per Month
KL City,
Fresh Graduates
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Posted 3 hours ago o Closing 19 Dec 2025
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Requirements

• With the ability to communicate clearly English.
• Ability to speak Mandarin will be an added advantage
• Candidates with prior experience are encouraged to apply.
• Training will be provided.
• Excellent hands-on skills with eye for details
• Ability to work collaboratively as part of a team, as well as independently when required
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.

Responsibilities

• Greeting and assisting guests in a friendly and professional manner
• Handling inquiries, bookings and reservations in a timely and efficient manner
• Maintaining an inventory of rooms available for occupancy, reservations and room assignments.
• Registering arriving guests, assigning rooms, verifying customers' credit and issuing room keys.
• Providing information about availability of accommodation and making room reservations.
• Responding to guests requests for housekeeping and maintenance services as well as to complaints.
• Contacting housekeeping or maintenance services when guests report problems.
• Compiling and checking guest accounts for charges using computerized or manual systems.
• Providing administrative support, such as handling correspondence, filing and data entry
• Reviewing statements of charges to departing guests and receiving payment.

Benefits

• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave
• Medical Insurance
• Training Provided

Skills
Administrative Support Customer Service Communication Skills Scheduling Record Keeping
Important Information
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Skills Required