Job Description

- To handle guest check in/out in friendly manner.

- To handle guest interactions, assist in all inquiries in connection with hotel services, hours of operations, directions, complaints etc. with the highest of professionalism

- To respond to all guest requests in an accurate and timely manner

- To utilize computer systems to check guests in/out, run daily reports and select and block rooms for booked dates

- To accept reservations, changes and cancellations and answer guest calls and direct them appropriately in the absence of reservation staff.

- Any other duties and responsibilities assigned by the immediate superior as and when necessary.

Job Requirements:

- Pleasant deposition with good telephone etiquette, social skills and excellent service mindset.

- Must be prepared to perform shift duties and work on weekends and public holiday.

- Strong interpersonal and communications skills.

- Self-motivated and able to work independently or as part of team across multicultural environment.

Job Type: Full-time

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

Free parking Meal provided Opportunities for promotion Professional development
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Receptionist/Front Desk (Hotel): 1 year (Preferred)
Language:

Chinese (Required) English (Required) malay (Required)
Expected Start Date: 11/10/2025