Job Description

• Excellent oral and written communications skills in English, Bahasa Malaysia, and Mandarin.
• Multitasking
• Excellent hands-on skills with eye for details
• Ability to work independently.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Prior working experience will be an added advantage.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.

• Welcome and register guests in hotels and other establishments that provide accommodation services. They assign rooms, issue keys, provide information concerning the services provided, make room reservations, keep a record of rooms available for occupancy, present statements of charges to departing guests and receive payment.
• maintaining an inventory of rooms available for occupancy, reservations and room assignments;
• registering arriving guests, assigning rooms, verifying customers\' credit and issuing room keys;
• providing information regarding hotel services and services available in the community;
• providing information about availability of accommodation and making room reservations;
• responding to guests\' requests for housekeeping and maintenance services as well as to complaints;
• contacting housekeeping or maintenance services when guests report problems;
• compiling and checking guest accounts for charges using computerized or manual systems;
• receiving and forwarding messages in person or using telephones or telephone switchboards;
• reviewing statements of charges to departing guests and receiving payment.

• KWSP
• SOCSO
• Annual and medical leave shall be in accordance with the prevailing Labour Law

Ricebowl