Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Good communication and interpersonal skills.
Ability to multi-task, prioritise and manage time effectively
Social media savvy
Responsibilities
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company\'s service standards.
Must understand basic Mandarin & English.
Benefits
Annual leave and sick leave
Bonus
KWSP and SOCSO
Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
Career Progression opportunities - you maybe able to get promotion easily.
Additional Benefits
Annual Bonus
Annual Leave
Training Provided
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