Able to multitask and work in a fast-paced environment
Willing to work shifts, weekends, and public holidays
Physically fit and able to stand for long hours
Tanggungjawab Key Responsibilities: Dining Area & Ambience:
Ensure cleanliness of the dining area, bar area, counter, and overall premises is maintained to the highest standard.
Ensure proper arrangement of tables, chairs, table numbers, and QR codes.
Maintain a calm and welcoming dining environment, including selecting appropriate instrumental music and adjusting lighting as needed.
Customer Service:
Deliver excellent and consistent customer service following the restaurant's service SOPs.
Handle all types of orders/reservations effectively - via phone calls, WhatsApp, walk-ins, and delivery apps. Confirm every order before processing.
Serve food and drinks to the correct table based on marked order lists.
Payment & Record-Keeping:
Responsible for receiving payments and ensuring the correct amount is charged and returned.
Maintain proper records of all transactions.
Beverage & Bar Duties:
Prepare beverages promptly, following standard operating procedures (SOP) for each drink.
Ensure all prepared drinks are labeled with the correct order list before serving.
Monitor bar inventory to ensure adequate, organized stock without overflows.
Wash and clean bar equipment, food waste trolleys, cups, and dishes as needed.
Stock & Engine Area:
Ensure the "engine" (preparation/support) area is well-organized and adequately stocked with plates, cutlery, tissues, and other supplies.
Cleaning & Maintenance:
Carry out daily, weekly, and monthly cleaning routines as assigned.
Perform opening and closing duties according to the restaurant's SOPs.
Teamwork & Flexibility:
Cooperate and work in any section as needed, including the back-of-house team.
Take initiative in maintaining cleanliness and helping where necessary during operations.
Manfaat
Staff meal
training
Manfaat tambahan
Staff Activities
Training Provided
Staff Meal
Kemahiran Customer Service Food Handling Cash Handling Order Taking Teamwork Communication Skills Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.