Job Description

Responsibilities:

Provide friendly and efficient check-in and out service at Hotel Reception.
Providing efficient, friendly, and cordial service at the Hotel Front Desk.
Carry out the completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and confirming the guest's hotel reservation information.
To take on a proactive role by always being at the Hotel Reception counters and Lobby
Ensure that all hotel policies and instructions implemented are followed throughout.
Basic cashiering and credit card handling.
To take phone enquirers and internet hotel room reservations.
Handle and resolve guest complaints and special request in a professional manner, ensuring prompt actions at all times.
Prepare shift reports for submission to accounts.
Maintain the hotel's high standard of service and hospitality

Requirements:

Applicant must possess at least a Higher Secondary/STPM/"A" Level/ Pre-U or Professional Certificate in Hospitality/Tourism Management or equivalent.
Fresh graduates from Hotel Management School or SPM Leaver are encouraged to apply.
Strong interpersonal and communication skills.
Able to communicate fluent in English and Bahasa Malaysia and able to work with all level of staff. A third additional language is a plus.
A good team player and strive to have a career in the hospitality industry.
Ability to work shifts, weekends, and Public Holidays.
Ability to walk long and high distance daily
Work Permit/Authorization

Location: Tioman Island, Pahang

Benefits:

Accommodation and Meals provided
Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

Health insurance Meal provided Opportunities for promotion Professional development
Work Location: In person