Job Description

Mokozoyo Resources Sdn. Bhd. Hiring! Full Time Front Office Receptionist in Pulau Pinang, Earn up to MYR 2,200 - Ricebowl
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-73b57a06>
Front Office Receptionist
Follow
MYR2,000 - MYR2,200 Per Month
George Town,
Fresh Graduates
Be an early applicant!
Posted an hour ago o Closing 1 Dec 2025
Be an early applicant!
Share
Save
Apply

Requirements
Qualifications

• Education: SPM or equivalent
• Related Work Experience: No experience needed, however experience in hospitality, retail and customer service is a plus.
• Basic math skills for handling cash and POS transactions.
• Flexibility to work shifts, including weekends and holidays.
• Strong teamwork and problem-solving skills.
• Must be located in commutable distance to George Town, Penang, Malaysia

Responsibilities
Responsibilities
1. Guest Check-In & Check-Out

• Welcome guests upon arrival with a warm, professional demeanor.
• Perform check-in/check-out procedures efficiently using the property management system (PMS).
• Verify guest identification and reservation details.
• Handle room keys, special requests, and provide information about hotel amenities.

2. Booking & OTA Management

• Manage room reservations through Online Travel Agencies (OTAs) such as , Expedia, Airbnb, etc.
• Monitor and respond to guest inquiries and messages promptly.
• Coordinate with management to handle overbookings or special booking cases.

3. Housekeeping Coordination

• Communicate room status (check-outs, early arrivals, VIPs, etc.) to housekeeping promptly.
• Follow up on room readiness to minimize guest wait times during check-in.
• Relay guest requests such as extra linens, room cleaning, or special setups.
• Report maintenance issues or lost and found items.

4. Third-Party Service Coordination

• Liaise with third-party vendors for:

Laundry services - Arrange guest laundry pickups and deliveries; communicate costs and timelines.
Vehicle rentals - Assist guests in booking cars, scooters, or transport services via trusted vendors.
5. Cashiering & POS Operations

• Process payments through the POS system, including room charges and walk-in transactions.
• Handle cash, credit card transactions, and issue receipts.
• Balance cash drawers and maintain accurate financial records.

Benefits

• EPF, SOCSO, EIS Contribution
• Annual Increment
• Annual Leave
• Medical leave
• Medical claim
• Free Uniform

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Medical and Hospitalisation Leave
• Allowance Provided
• Staff Discount
• Overtime Pay
• Medical Insurance
• Insurance

Skills
Communication Skills Customer Service Multitasking Problem Solving
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required