Job Description

:About the Role:Grade Level (for internal use): 08The Team: S&P Global is a high-growth, high-margin benchmarks, content, and analytics company serving the capital and commodity markets. We are home to some of the most iconic brands in finance and business, including Standard & Poor\'s Ratings Services, S&P Capital IQ, S&P Dow Jones Indices, and Commodity Insights. Commodity Insights is a leading provider of energy and commodity information, including benchmarks that are critical to the markets.The Impact: As a position responsible for designing and developing metrics, reports, and analyses within the Commodity Insights Fulfillment team in Manila and Penang, along with creating and updating process documentation, your role is critical in supporting key business decisions and maintaining operational efficiency.What\'s in it for you: This role will be part of S&P Global Commodity Insights team and have the opportunity to join a successful Fortune 500 company, with exposure to commercial functions and support systems. Be exposed and develop a global mindset through close collaboration with teams across the globe.Responsibilities:

• Gain a comprehensive understanding of the different functions of Fulfillment team in both Manila and Penang to design and develop metrics, reports, and analyses that provide valuable insights into the performance and efficiency of the team.

• Utilize data to drive key business decisions, identify areas for improvement that enhance workflow efficiency and effectiveness, and contribute to overall strategic planning.

• Develop training materials and conduct sessions for team members to ensure a thorough understanding of workflows and processes.
• Create and regularly update and maintain all documentations for all workflows to reflect changes and improvements accurately and facilitate training sessions to keep the team updated on any changes to existing processes.
• Actively participate in existing and future projects as a Fulfillment stakeholder, providing insights expertise in designing efficient processes and utilizing data-driven approaches and performing validation testing on Sandbox platforms.
• Collaborate with cross-functional teams and leaders to improve operating efficiencies based on the insights derived from reporting and analysis.
• Work closely with the Fulfillment teams in both Manila and Penang to foster collaboration and knowledge-sharing between the teams.
• Ensure the accuracy and integrity of the data used in metrics, reports, and analyses.
• Clearly communicate insights and findings derived from metrics and analyses to relevant stakeholders. Translate complex data into actionable recommendations.
• Analyze information and transform it into relevant infographics and visual storytelling presentations.
• Prepare comprehensive business documents and reports for monthly/quarterly meetings, presenting key metrics, trends, and performance indicators.
• Identify performance trends, highlight opportunities, and assess potential risks within the Fulfillment operations.
• Stay up to date on the Fulfillment team\'s processes and system functionalities to execute reporting requests successfully.
• Assist with ad-hoc reports and other tasks related to the role, demonstrating flexibility and a proactive approach to meeting the team\'s needs.
• Work Shift: 5pm to 2am (EMEA Shift).

What We\'re Looking For:Education:

• Bachelor\'s degree in finance, statistics, or related education and experience.

Work Experience:

• 2 -4 years of related work experience or related degree
• Experience in fast paced environment with Sales Organization a plus.
• Most preferably from Fulfillment background (Not Compulsory).

Skills:

• Experience developing business reports. Able to manage, analyze and integrate data from multiple sources and in multiple formats with the end goal of creating useful business reports.
• Ability to create multimedia presentations such as power point, visio when presenting data analysis and process improvements. .
• High proficiency and experience in excel and other reporting tools.
• Previous knowledge in Salesforce, Einstein Analytics, Tableau and Oracle (preferred)
• Possesses strong analytical skills and attention to detail.
• Exposure in Lean and Agile methodology is preferred.

About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.We\'re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights\' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world\'s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world\'s leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit .What\'s In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence\xc2\xae, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We\'re more than 35,000 strong worldwide-so we\'re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We\'re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We\'re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world\'s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That\'s why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It\'s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn\'t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)Job ID: 300325
Posted On: 2024-04-26
Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia

S&P Global