Job Description

Location: IOI City Mall, Putrajaya (Pushcart)

Start Date: 1 January 2026
Training: 1-month training at our existing outlets (KL/Selangor)

About Us

https://adnature.com.my/

We are a premium indoor plant retail company with multiple outlets in Klang Valley. We specialise in modern indoor plants, plant styling, and professional plant care knowledge. We are opening a new pushcart at IOI City Mall in January 2026 and are looking for a friendly, reliable and customer-focused Retail Assistant to join our team.

Responsibilities

Provide warm and professional customer service to shoppers. Greet customers, understand their needs and recommend suitable indoor plants and plant care products. Share plant care knowledge (light, watering, fertiliser usage, troubleshooting, etc.) after training is provided. Operate POS system, handle cash/credit card transactions confidently and accurately. Maintain high standards of visual display, pushcart cleanliness, and product presentation. Assist in plant maintenance: watering, grooming, checking plant health, and basic repotting when required. Handle customer enquiries and complaints politely and professionally. Support inventory management including stock count, restocking, and receiving deliveries. Achieve monthly sales targets and contribute to overall store performance. Work 6 days a week, including weekends and public holidays (shift-based).

Requirements

Minimum SPM qualification. Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil is a bonus). Friendly, proactive and passionate about customer service and retail work. Able to learn product and plant knowledge quickly -- training will be provided. Comfortable using POS systems and basic digital tools. Strong communication and interpersonal skills. Retail experience is an advantage. Willing to attend 1-month training at our other outlets before the IOI Mall pushcart opens. Able to commit long-term.

Benefits

EPF, SOCSO, EIS Competitive salary Attractive commission scheme Attendance allowance Travel allowance (if required for training period) Staff discounts on plants & products Friendly and supportive team environment Professional plant knowledge training Clear career growth opportunities (Team Leader, Senior Retail, Trainer)
Job Types: Full-time, Permanent

Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person