Job Summary:
As Functional Consultant, you are responsible to perform requirement study, prepare scope of work, mapping and converting the business requirements to functional specification for technical development. Perform system testing to ensure systems are functioning as per documented requirements and conduct training to end users. Act as 2nd level backup support to IT Service Desk in resolving reported incidents if required.

Job Responsibilities:
Application Support \xe2\x80\x93 Second line of support on all IT applications if required.

Business Analysis \xe2\x80\x93 Understanding the business process and systems functionalities; responsible to gather user requirements; mapping & documenting existing business processes (operational & system); business process re-engineering; defining the functional specifications of the business systems.

Quality Assurance \xe2\x80\x93 Ensure changes to business systems are well tested before deployment or implementation.

User Management \xe2\x80\x93 liaison as the primary contact point with business operation users.

Any additional/ad-hoc task as assigned by immediate superior.

Qualifications:
Candidate must possess at least a Bachelor\xe2\x80\x99s Degree in Computer Science business related field.

A minimum of 2 years working experience with a combination of hands-on implementation support, business process analysis.

Ability to work under time pressure, manage multiple groups of users while maintaining a positive and patient attitude.

Strong command of the English and comfortable with process/functional documentation.

Self-motivated with attention to detail.

Organizes own workload, sets priorities and works within deadlines.

Excellent organization, communication and interpersonal skills.

Ability to process assignments in an efficient, accurate and timely manner.

Able to work with minimum supervision, as well as able to contribute to team development.

Professional certification will be an added advantage.

Experience in automotive industry an added advantage.

Job Features

Job Category Information Technology
PDPA The Personal Data Protection Act 2010 (hereinafter referred to as \xe2\x80\x9cthe Act\xe2\x80\x9d), which regulates the processing of personal data in commercial transactions, applies to Tan Chong Motor Holdings Berhad (\xe2\x80\x9cTCMH\xe2\x80\x9d), Warisan TC Holdings Berhad (\xe2\x80\x9cWTCH\xe2\x80\x9d) and APM Automotive Holdings Berhad (\xe2\x80\x9cAPM\xe2\x80\x9d) and their respective subsidiaries (collectively referred to as \xe2\x80\x9cthe Group\xe2\x80\x9d or \xe2\x80\x9cour\xe2\x80\x9d, \xe2\x80\x9cus\xe2\x80\x9d or \xe2\x80\x9cwe\xe2\x80\x9d). For the purposes of this Notice, the terms \xe2\x80\x9cpersonal data\xe2\x80\x9d and \xe2\x80\x9cprocessing\xe2\x80\x9d shall have the same meaning as prescribed in the Act. 1. The Group respects the privacy of your personal data and is committed in ensuring the confidentiality, protection, security and accuracy of your personal data made available to us. This written notice serves to inform you the purposes prescribed in paragraph 3 of this Notice that your personal data are being processed, by or on behalf of the Group in connection with your application for employment and, if applicable, your terms of employment with the Group. 2. The personal data processed by us may include name, national registration identity card number, contact number, address and photograph(s) including your sensitive personal data such as your religion, health condition and criminal record (if any), provided by you in the documents as prescribed in paragraph 4 of this Notice. 3. We are processing your personal data, including any additional information you may subsequently provide, for the following purposes (\xe2\x80\x9cPurposes\xe2\x80\x9d): (a) processing your application for employment with us; (b) assessing your application and your suitability as our employee; (c) performing your contract of service with us; (d) personnel administration; (e) training, personal development and management purposes; (f) providing you benefits as our employee including insurance cover; (g) conducting our internal activities, market surveys, trend analysis research, salary surveys and auditing; (h) conducting analytics and providing the same to governmental bodies and other agencies; (i) facilitating or enabling any checks that we conduct or by any third party or by credit reporting agency on you from time to time; (j) corporate exercise undertaken by us; (k) performing such other contracts as you may have entered with us; or such other purposes as may be related to the foregoing. 4. The personal data processed by us include all information contained in our Employment Application forms as well as other information we may obtain about you, including but not limited to from oral or written communications, documentation relating to training and development and all other employment related forms. 5. You may access and request for updating and correction of your personal data and to contact us with any enquiries or complaints in respect of your personal data as follows: Designation of the Contact Person : Group Human Resources or your HR representatives Telephone No. : 03-2788 3177 E-mail address : ask.hr@tanchonggroup.com In accordance with the PDPA, we may refuse to comply with your request for access or correction to your personal data and if we refuse to comply with such request, we will inform you of our refusal and reason for our refusal. 6. Your personal data may be disclosed to companies within the Group (including the Group and any subsidiaries, associated, related and affiliated companies of members of the Group), business partners, all governmental and/or quasi-governmental departments and/or agencies, regulatory and/or statutory bodies, such as but not limited to the Inland Revenue Board, the Employees\xe2\x80\x99 Provident Fund Board, the Social Security Organisation and Bank Negara Malaysia, any healthcare professionals or hospitals, our auditors, our banks, business partners and/or service providers and any other third party that you have requested or authorized us to disclose your personal data for the above purposes or any other purposes directly related to any of the Purposes. 7. It is obligatory that you supply us with all the information described in the Employment Application Form and any other employment related forms. If you fail to supply the said information, we will be unable to consider your application. 8. Your personal data may be transferred to a place outside Malaysia. 9. You are responsible for ensuring that the personal data you provide us is accurate, complete and not misleading and that such personal data is kept up to date. 10. We may request your assistance to procure the consent of third parties whose personal data is provided by you to us and you agree to use your best endeavours to do so. 11. In the case of an application for employment with us, if your application is unsuccessful, we will keep your information for a reasonable period in accordance with legal requirements and for our own administration purposes. We or our business partners may also contact you if other job opportunities arise in the future. 12. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this notice, the English version shall prevail over the Bahasa Malaysia version.