Job Description

Responsibilities:

Perform business processes and requirements analysis and prepare related documentation. Serve as a Learning and Development (L&D) service consultant, dedicated to crafting and delivering impactful L&D strategies tailored to the needs of the stakeholders. Collaborate closely with technical, project, and partner teams to transform client requirements into well-defined project specifications, outlining the efforts required for successful project delivery. Play an integral role in client engagements by delivering captivating presentations, showcasing demonstrations, and conducting training sessions for our products to clients Developing and implementing learning management systems, instructional design, and consulting on learning and development best practices Communicate with clients on various levels to obtain the necessary understanding on the business processes and requirements. Produce documents such as business blueprint documents, functional specifications documents, process flow diagrams, testing scripts and training materials. Prepare and conduct workshops for training, presentation, system demonstration, etc. Plan and conduct user acceptance tests and trainings to end users and provide application support. Apply structured problem-solving skills to evaluate problems, identify root causes, and come up with action plans and resolution options. Effectively communicate plans, findings, suggestions, and/or ideas with cross-functional team members and clients. Define implementation plan, monitor project progress, and conduct project status updates meeting for clients.

Requirements:

Experience in Training & Development and Learning Management Systems Bachelor's Degree in Computer Science, Information Systems, Science & Technology, Social Science/Sociology, Business Studies/Administration/Management, equivalent or any IT related disciplines (Minimum bachelor or Post-graduate degrees) Strong Instructional Design skills and Strong knowledge in computer industry, technology fields and software development Ability to consult on learning and development best practices. Experience in facilitating and evaluating training programs. Experience in e-learning and blended learning. Strong knowledge in computer industry, technology fields and software development Strong proficiency in English, Malay & Chinese languages (written and spoken) Highly motivated and able to work independently Excellent communication and interpersonal skill Strong analytical, critical thinking and problem-solving skills Ability to work independently and collaboratively in a team environment. Experience in designing and developing training materials. Knowledge in SAP, SAAS, SABA & CSOD is an advantage Required to have a minimum of 3 years of experience working within vendor environment.
Job Type: Full-time

Pay: RM4,500.00 - RM8,000.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Opportunities for promotion Professional development Vision insurance
Work Location: In person