Job Description

This role will be responsible for the functional design and ongoing optimization of SuccessFactors; ensuring the platform remains fit-for-purpose and meets the needs of end-users and customer groups. The Functional Consultant will work closely with our HR Operational Excellence and Business Technology teams to capture requirements, assess impacts, and align solutions with business priorities.

• Work closely with the HR Operational Excellence/Product Owner, the Functional consultant lead and wider Technology function to support management of the HRIS backlog and ensure prioritised items are ready for design and configuration.

• Translate business needs into clear requirements / user stories and acceptance criteria.

• Execute configuration changes within the system to meet business and technology requirements, working with technology teams to test configurations and integrations, ensuring solutions align with functional needs.

• Support testing activities, including functional and non-functional testing. (e.g., scalability).

• Continuously improve delivery processes to enhance efficiency and reduce time-to-market.

• Assess the impact of changes on global HR processes and platform integrity.

• Participate in governance forums and contribute to architecture and solution discussions.

• Collaborate with Application support, technical teams and SAP where required to resolve issues and validate new releases.

• Work with the HR Support Analyst and ensure the ticketing system is up to date.

• Validate new SAP releases, patches and configuration changes.

• Input into system documentation, training materials and user guides to support teams in system adoption and usage.

Attractive Remuneration PackageOpportunity to work with a Multinational Company
A successful Functional HRIS Consultant (SuccessFactors) should have:

• Proven expertise in implementing and managing SuccessFactors modules.
• A strong understanding of HR processes and data flows within the business services industry.
• Excellent problem-solving skills with a detail-oriented approach.
• Technical proficiency in HRIS configuration and data migration.
• Ability to work effectively with cross-functional teams and communicate technical concepts clearly.

A degree in a relevant field, such as Information Technology, Human Resources, or Business.Essential Technical Experience:

• Strong understanding of SAP SuccessFactors modules and system capabilities.

• Hands-on experience with system configuration, integrations, and testing in SAP SuccessFactors.

• Experience with ITSM tools and processes for example Managed Engine GSD; JIRA.

• Experience working previously in a Business Analysis or Functional Consultant role. Desirable Experience/Knowledge/Qualifications:

• SAP SuccessFactors certification or equivalent experience.

• ITIL Foundation certification.

• Formal qualifications in Functional Analysis or Business Analysis.

• Familiarity with project management methodologies (e.g., Agile, Waterfall) and tooling (e.g., JIRA).

• Knowledge of finance applications and processes, esp. Payroll.

• Experience of working in global cross-functional teams.

Putting people at the heart of everything we do. That's our Purpose and it's at the heart of our business. Since our inception in 1976, we have continued to grow and Build on existing strengths and ensuring we hold true to what we are famous for - People. Our global community of 9,000 recruiters live and breathe our core values: We continuously strive to Grow Connections, Earn trust, and ultimately - Make a Difference. At Michael Page, we don't just accept difference - we celebrate it. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants from all diverse background

• Competitive salary package
• Comprehensive benefits under the MP Package.
• Opportunities for professional growth
• A collaborative and supportive work environment in the heart of KL.
• Access to training and development programs to enhance your expertise.

If you are ready to take the next step in your career as a Functional HRIS Consultant (SuccessFactors) in the business services industry, we encourage you to apply today!

Skills Required