Garden Customer Service

Kuala Lumpur, Malaysia

Job Description


  • SPM with minimum 1-2 years relevant working experience in Contact/Call Centre or Customer Service environment / Administrator
  • Got plant experience / knowledge will be an advantage
  • Able to work independently and handle multiple tasks simultaneously
  • Willingness to work outdoors in various weather conditions
  • Excellent communication and interpersonal skills, with the ability to handle challenging situations
  • Able to work on Public Holiday
  • 6 days work
Responsibilities
  • Provide accurate information about our products, services, and policies
  • Handle inbound calls and emails, providing prompt and courteous responses to customer inquiries.
  • Provide accurate information about products and services. Resolve customer issues and complaints with patience and professionalism.
  • Document all customer interactions and maintain accurate records.
  • Analyze products, competitors, market trends, and customer needs to stay competitive
  • Follow up with customers to ensure their concerns are resolved satisfactorily
Benefits
  • EPF/SOCSO provided
  • Overtime pay
  • Yearly bonus
  • Insurance
  • Lunch Meal
  • Free Parking
  • Location: 21, Jalan Empat, Chan Sow Lin, Kuala Lumpur, Kuala Lumpur, Malaysia 55200
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Medical Insurance
  • Training Provided
  • Company Trip
  • Staff Meal
SkillsCommunication Problem-Solving Patience Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1069341
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned