SPM with minimum 1-2 years relevant working experience in Contact/Call Centre or Customer Service environment / Administrator
Got plant experience / knowledge will be an advantage
Able to work independently and handle multiple tasks simultaneously
Willingness to work outdoors in various weather conditions
Excellent communication and interpersonal skills, with the ability to handle challenging situations
Able to work on Public Holiday
6 days work
Responsibilities
Provide accurate information about our products, services, and policies
Handle inbound calls and emails, providing prompt and courteous responses to customer inquiries.
Provide accurate information about products and services. Resolve customer issues and complaints with patience and professionalism.
Document all customer interactions and maintain accurate records.
Analyze products, competitors, market trends, and customer needs to stay competitive
Follow up with customers to ensure their concerns are resolved satisfactorily
Benefits
EPF/SOCSO provided
Overtime pay
Yearly bonus
Insurance
Lunch Meal
Free Parking
Location: 21, Jalan Empat, Chan Sow Lin, Kuala Lumpur, Kuala Lumpur, Malaysia 55200
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Annual Bonus
Medical Insurance
Training Provided
Company Trip
Staff Meal
SkillsCommunication Problem-Solving Patience Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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