Job Description

Job title :GBS (Global Business Services), Customer Invoice to Cash (CI2C) Head of Invoicing, Cash Application & Reporting Our Team At Sanofi Consumer Healthcare (CHC), we have one shared mission - we work passionately, every day, to \'serve healthier, fuller lives\' now and for the generations to come. In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees\' mission and operate responsibly from both a social and environmental point of view. Everything we do is centered around people\'s interests - our consumers, our customers, healthcare professionals, and our employees - across the world. We are building loved brands that serve 1bn consumers worldwide, through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness and Cough, Cold & Flu. We aspire to become the best Fast Moving Consumer Health (FMCH) company In & For the world and we aim to build a work environment where people can thrive, grow, enjoy and be at their best. CHC Global Business Services will be managing global end-to-end (E2E) processes, ensuring efficiency and effectiveness by using innovative solutions while simplifying and harmonizing the E2E process delivery. GBS is structured around the following end-to-end processes: People Services, Account to Report (A2R), Source to Value including tactical sourcing & Travel and Expenses (S2V), Customer Invoice to Cash (CI2C), Finance Pivot (FP&A), Master Data Management (MDM). Job This position will play a key role in ensuring consistent adoption of Ci2C process related to invoicing, cash application and reporting across the region Contribute to Credit Committee and/or Ci2C Governance Address operational issues and follow through to resolution in an effective and timely manner Monitor operational KPIs and compliance with Sanofi policies and guidelines Drive continuous improvement Supervise the team of AR closing & reporting, collections & receivables management analysts Key Results/ Accountabilities: 1) Operation Secure invoice booking & revenue recognition, perform AR monthly closing and reporting services to CHC as per their respective Service Level Agreements (SLAs) Monitor SD/FI interface and ensure invoices are booked correctly Generate & book non-Trade invoices Ensure revenue recognition (Trade & non-Trade) and related accounting Analyse AR ageing reports, recommend bad debts reserves and post entries Participate in month end closure activities: reconcile AR postings with GL, analyse & resolve discrepancies, post adjustment entries Prepare month end and ad-hoc reports for revenue and AR analysis Contribute to periodic reviews and definition of revenue recognition accounting scheme Deliver receivables management and cash application services to CHC as per their respective Service Level Agreements (SLAs) Manage incoming payments Perform clearing of Accounts Receivables (AR), analyse discrepancies related to unapplied / misapplied receipts or deductions and propose resolution Execute securitization program and factoring Contribute to business reviews Be accountable for the delivery of receivables management, cash application services, invoice booking, revenue recognition and AR monthly closing and reporting services in the region. Ensure compliance of processes, transactions and reports with Sanofi policies and guidelines Contribute to business reviews Supervise and coach AR closing & reporting analysts and cash application analysts: Provide expertise and coaching Anticipate workload and allocate resources for effective and efficient delivery Select and hire employees Evaluate employee performance, determine training needs, develop talent Address performance issues and make recommendations for personnel actions Motivate and reward employees by recommending salary increases, bonuses and promotions Build, document and transfer Ci2C Core Model process knowledge (Level 6/7) relating to invoicing, AR Closing, reporting activities receivables and cash application management 2) Continuous improvement Identify process improvement opportunities through elimination of redundant activities Participate in process automation initiatives and ensure seamless adoption and transition Participate in global projects as required KEY WORKING RELATIONSHIPS: Head of Customer Invoicing to Cash Service Delivery Head of Customer Invoicing to Cash Processing SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS: Functional Expertise in customer invoice to cash, accounts receivables, collection and receivables management processes and activities Knowledge of accounting and monthly closure process Good business acumen Strong deductive and analytical skills Technical Computer literate and familiar with accounting applications (knowledge of SAP will be an advantage) Knowledge of Microsoft Office Interpersonal Ability to interact with internal and external clients in a professional manner Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset Good communication skills Attentive to customer needs and feedback Leadership Ability to work independently and take ownership of tasks and processes Ability to organize, prioritize and structure the tasks for oneself and direct reports Attentive to detail and works with precision Action oriented, delivery driven, change agent Lead by example to deliver high quality service, customer satisfaction Background Graduate degree in accounting or finance 5-10 year experience in accounts receivables, collections & receivables preferably in an international multicultural environment Team supervision in a shared service environment Fluent in English knowledge of other European languages is desirable Key Dimensions CHC is setting up a new captive shared service centre in Malaysia to provide end to end services to CHC covering the following areas of the Customer Invoicing to Cash (Ci2C) process: Credit Management Invoicing management Collections & Receivables management including Dispute Managament & Cash Application AR Monthly closing and Reporting Better is out there. Better medications, better outcomes, better science. But progress doesn\'t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let\'s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our and check out our Diversity Equity and Inclusion actions at ! At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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