Job Description

DHI is a global and independent company dedicated to working on challenges within the fields of water and environment and sustainability. Within these fields, we provide a wide range of advisory, digital advisory, research and water governance services as well as leading edge MIKE technologies and products to the market. With a presence across the globe, we are continually looking for passionate and talented people who are eager to join our team.

By joining DHI, you will not only become part of a dynamic and collaborative global team of experts; you will be empowered to innovate, engage and grow in your area of expertise. DHI is committed to disseminate our knowledge effectively and across our worldwide network of offices. In Malaysia, we are represented in Kuala Lumpur and Kota Kinabalu, with over 60 dedicated colleagues.

Would you like to join a company that values excellence, collaboration, and innovation? Would you like to help us provide excellent customer service to our internal clients?

Join us as a Financial Systems Support in our new Excellence Center in Kuala Lumpur, Malaysia.

About the Role

Our new global Excellence Center will be providing financial services and help to our internal customers. You will play a crucial role in supporting and sharing knowledge with our colleagues in DHI offices worldwide who need help with our financial systems.

You will join our newly established team that strives for excellence by setting high standards for ourselves and delivering exceptional results.

Responsibilities and challenges

The main responsibilities and challenges in the job are:

• Offer support to DHI offices users worldwide in addressing incidents and requests related to our financial systems and efficiently prioritizing of these tickets.
• Conduct thorough testing of the financial systems to replicate reported issues and assess newly implemented features.
• Actively participate in the development and updating of user documentation (e.g., guidelines, FAQs etc.) based on frequently reported issues.
• Engage in the administrative management of the financial systems.
• Prepare the financial systems for Project Management courses and supporting the instructors and participants for any technical issues or difficulties.
• Provide prompt and effective assistance to our DHI users, aiming to achieve customer satisfaction. Our goal is a happy customer.
• Collaborate closely with your team as well as global teams including Finance, HR, Business Systems and IT.

Qualifications and personal skills

We are looking for a colleague with following qualifications:

• Educational background in finance or IT, preferably a Bachelor\'s degree or equivalent professional experience.
• Prior experience with supporting and testing ERP / Business Systems.
• Familiarity with Deltek/Maconomy will be considered an advantage.
• Strong communication and interpersonal skills.
• Advance analytical and problem-solving skills.
• Well organized and detail-oriented individual with a strong focus on service.
• A good team player who showcases an open-minded, enthusiastic and responsible attitude.
• Proficiency in English, both speaking and writing. Additional language capabilities are beneficial.
• Ability to work independently and efficiently under tight deadlines.

We offer

To work at DHI means being part of an organisation that is a global leader in solving the world\'s toughest challenges in water environment. We offer you:

• Being part of a friendly, committed and highly motivated colleagues
• Opportunities for both professional and personal development through the use, development, and enhancement of your skills and expertise
• Flexible working arrangements
• Competitive salary and comprehensive benefits package
• Collaborating with highly professional and motivated colleagues worldwide
• Continued avenues for career development
• Regular work schedule from Monday to Friday
• Full training of the financial systems will be provided

Office location

• You will be located in our office in Kuala Lumpur.

How to apply

• Please submit your application including CV via the relevant job posting on DHI\'s website:

. We do not accept applications sent via email. * Deadline for application is 15 December 2023.

• For further information please contact Vendula Rocenova

, Marlon Cabrales Mabajen or Yvonne Chung, HR Consultant .

To apply for this position, you must have the right to work in Malaysia without restrictions (Citizen / Permanent Resident). We are unable to sponsor applicants for this position.

DHI