Job Description

Objectives of the Position:

Lead the global strategy, governance, and continuous improvement of HR quality, risk, and knowledge management across all regions and HR functions. Serve as the global subject matter expert and community leader, setting direction, standards, and frameworks for quality, risk, and knowledge management in HR. Foster a culture of accountability, risk awareness, and knowledge sharing throughout the global HR community.

Responsibilities:

Governance & Strategy

Develop, implement, and continuously refine global frameworks, policies, and standards for HR quality, risk, and knowledge management. Set strategic direction for global HR quality, risk, and knowledge initiatives, ensuring alignment with corporate governance and compliance requirements. Lead global governance forums and communities of practice for quality, risk, and knowledge management, driving engagement and best practice sharing.

Quality Management

Oversee the design and deployment of global HR quality assurance frameworks, metrics, and KPIs. Monitor and report on quality performance across HR functions, identifying trends, gaps, and opportunities for improvement. Champion continuous improvement initiatives, leveraging data analytics and stakeholder feedback.

Risk Management

Lead global HR risk assessment and mitigation strategies, ensuring proactive identification and management of risks across all HR projects and processes. Establish and maintain global risk registers, reporting mechanisms, and escalation protocols. Advise senior HR and business leaders on risk exposure, mitigation plans, and compliance requirements.

Knowledge Management

Own and drive the global HR knowledge management strategy, ensuring effective capture, curation, and dissemination of critical HR knowledge. Oversee the development and governance of knowledge-sharing platforms, tools, and processes. Promote a culture of collaboration and continuous learning, facilitating global knowledge-sharing events, training, and workshops.

People Leadership & Regional Oversight

Directly lead, coach, and develop regional quality, risk, and knowledge experts based in Montevideo, Kuala Lumpur, and Berlin. Set clear objectives, provide regular feedback, and support professional growth for regional team members. Foster a collaborative, high-performing team culture across the three hubs, ensuring alignment with global strategy and consistency in execution. Facilitate regular team meetings, knowledge exchange, and cross-hub collaboration to drive innovation and continuous improvement. Act as the escalation point for regional issues, supporting resolution and ensuring best practices are shared globally.

Stakeholder Engagement & Community Leadership

Act as the global lead and primary point of contact for HR quality, risk, and knowledge management communities. Engage with regional and functional HR leaders to ensure local adoption and adaptation of global standards. Represent HR in cross-functional governance bodies and external benchmarking initiatives.

Monitoring, Reporting & Compliance

Ensure robust monitoring and reporting of quality, risk, and knowledge metrics to senior leadership and relevant governance bodies. Provide strategic advisory on audits and reviews of HR processes for compliance with quality and risk standards. Document and share lessons learned, best practices, and improvement recommendations globally


Requirements:



Min a Bachelor of degree in Human Resources, Business Administration, Quality Management, Risk Management, or a related field. Min 8 years' experience in HR

quality, risk,

or knowledge management - least 3 years in a global or regional scope. Deep understanding of HR processes, quality management principles, risk assessment methodologies, and knowledge management practices. Demonstrated experience in people leadership, including coaching, performance management, and team development across multiple locations. * Strong analytical, communication, and stakeholder management skills - experienced with data management and data driven decision making.