Global Support Executive

Kuala Lumpur, Malaysia

Job Description


Job descriptionWhy join us?

  • Markets and Securities Services is committed to building collaborative teams of creative and talented individuals, and the company welcomes applications of interest from creative and motivated global talent
  • Derivatives Services vision is to deliver innovative solutions for our clients, real front to back focus and efficient market leading solutions for today and tomorrow
The Opportunity:
  • The role is based within Markets Operations, Derivatives Settlements Services (DSS)
  • The role of the Settlements Services Supervisor is to ensure timely and accurate settlement of IRD/EQD/FXO/CRD cash flows on behalf of HSBC at team level, including own allocation. This involves conducting pre-settlement checks and affirmation of the cash flows with counterparties, with the intent to identify and resolve any issues that may prevent timely and accurate settlement. The settlements function also serves as a layer of control where booking and static issues such as economics discrepancy, wrong direction, currency, index, notional, counterparty and SSIs are detected, escalated, and resolved effectively
  • The role of the Post-Settlements Analyst is to ensure timely follow up on failed settlements, reconciliations and investigations on Nostro and Suspense breaks stemming from systemic or economic issues at team level, including own allocation
  • This role reports into the Settlements or Post-Settlements Manager, with oversight responsibilities shared by the supervisor
What you\xe2\x80\x99ll do:Impact on Business:
  • Affirming cash flows with counterparties, timely escalation, observing the regulations, policies and procedures
  • Carrying out control checks throughout the day to ensure team\xe2\x80\x99s KOIs and KRIs are managed
  • Proactively escalates issues and problems on a timely manner, manage team\xe2\x80\x99s escalations and follows up to ensure resolution
Customer Focus:
  • Engaging with internal and external counterparties in a timely manner
Leadership & Teamwork:
  • Supporting and leading in INSPIRE programs, training programs, capacity management initiatives and broader initiatives of the business unit
Operational Effectiveness & Control:
  • Participating and leading change initiatives, contribute to streamlining of organization, adhering to policies and procedures and supporting the control initiatives and programs of CCO, Compliance etc.
  • Publishing and analyzing process and product level KOIs and KRIs
  • Analyzing issues and indicators through Root Cause Analysis work for effective resolution
RequirementsWhat you will need to succeed in the role:Knowledge:
  • Financial Markets
  • Derivatives products (IRD, CRD, EQD, FXO)
  • Trade Life cycle (booking, resets, fixing advices, settlements, reconciliations, reporting)
  • Swift messages especially MT103, MT202, MT202C, MT101, MT199 and MT299
  • Standard Settlement Instruction
  • Front Office and Back Office systems such as SUMMIT, Sophis, Murex, DTCC, DTP, Global Calypso, Swap ONE, Treats, TLM
  • ISDA definitions
Experience:
  • Treasury operations
  • Payments and/or cash management experience
  • Flexibility and adaptability to high pace industry and operations environment
  • People management is an added advantage
Qualifications:
  • Business, Management, Finance, Accounting graduates
  • IT and Science graduates are also welcome
What additional skills will be good to have?
  • Knowledge/Skills/Experience:
  • People Management
  • Project Management
  • Automation / Robotics

HSBC

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Job Detail

  • Job Id
    JD1053240
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned