Job Description

Job description

"The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have."

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Support Executive.

Role Purpose

The role is in compliance with the BCG layering i.e. adhering to the eight layers of the organisation. However, the complexity and team size are the basis for defining the role levels rather than the span of control.

This is due to the complex and high risk nature of the business with direct Regulatory, Financial and Client impact.

The agreement and settlement of Prime Finance bilateral and triparty agreement margin calls on a daily basis. Manage exposure for HSBC Stock Borrow and Lending positions.

As part of the Markets Operations strategic model, HSBC have an operations hub in Kuala Lumpur, Manila and Bangalore within the Global Service Centre. These support multiple products and legal entities and are responsible for various functions within the trade life cycle.

The operations are organised in product teams which are in line with the overall Markets Operations structure: Equities, Fixed Income, FX/MM, Cross Product Services, Client Data Services and Collateral Management & Client Valuation Operations.

In addition, there are other support functions including Finance, People Development and Business Risk & Control Management

• Manage the exposure management team on a day to day basis and ensuring that the supervisor checklist is adhered to
• Ensure that exposures are covered adequately and that the firm is not left at risk at close of business
• Reduce risk by controlling & monitoring the settlement of Margin calls, and to ensure that we have receipt of these, and that any non-receipt of funds is followed up with investigation and advice to Treasury.
• To ensure the processes of collateral recalls are made in a timely manner, this would involve close liaison with the Collateral Management desk, client & settlements department, and ensuring that our internal & external market deadlines are adhered to. This would incorporate building relationships
• Build effective and strong relationships with collateral management desk, settlements, billing, credit and counterparties. Build and manage team to a level where high productivity and efficiency benchmarks are met and adhered to.
• To ensure that any exposure discrepancies, cash pool breaks, TLM and G1 to Fiscal breaks are investigated and rectified on the day. Those that are not cleared are escalated accordingly
• Ensure all upcoming record date positions are actioned and no position are left outstanding with counterparts

What you\xe2\x80\x99ll do:

Impact on the Business

• Adherence to KRI & KPI targets as set by Global Operations Management
• Deliver Risk & Control Framework
• Adherence to Regulatory requirements. E.g. DFA & EMIR
• Process Improvements and Cost Savings Realisation
• Partner and Input into Operating Model Strategy
• Develop and enhance Client Service Operating Model

Teamwork

• Teamwork \xe2\x80\x93 Create an environment where both within and outside of your direct responsibilities, Markets Operations are viewed as team players, striving to deliver in partnership with colleagues in the organisation.
• Business Strategy & Global Focus \xe2\x80\x93 Understand the organisation and structure

Operational Effectiveness & Control

• Partner with manager to ensure consistent approach to risk and control
• Provide inputs for meaningful discussions around capacity and work drivers
• Contribute to the implementation of a rigid risk & control environment
• Follow formal escalation framework across all aspects of Operations, including day to day operational risks and systemic risks

Role Context

The role has full responsibility for all aspects of the local control environment and comply with the Global Best Practice and agreed process flows as defined by the global management team.

Requirements

What you will need to succeed in the role:

• Conceptual understanding of Capital Markets. Understanding of Markets Operations is an added advantage
• Has sound understanding and formal qualification of basic Operations Accounting principles
• Able to demonstrate the mind set and maturity to operate in a fast paced environment
• Ability to multi-task and support multiple stakeholders
• Hands on experience of operations processing is an advantage
• Awareness and appreciation to operations risk and control and exception management
• Ability to implement initiatives and work as part of a team
• Strong communication skills with the ability to interact with clients/stakeholders
• Attention to detail and a hands on approach to identify opportunities of process improvement

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You\xe2\x80\x99ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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