Customer Service Specialist Cum Interpreter

0 - Year    Shah Alam, Malaysia
3-10-01, No 1, Jalan Pengaturcara U1/51A, Pusat Perniagaan UOA Glenmarie Shah Alam, Seksyen U1 40150 Shah Alam, Selangor, Malaysia., Malaysia

Job Description

Summary of the Position:
The main task of the interpreter is handling professional calls (e.g insurance, legal, utilities, etc.) on-demand and rendering the conversation's meaning for both English and Cantonese, Mandarin, Khmer, Arabic, Karen, Sorani OR Laotian delegates. This role involves complex and technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business. 
Video for Reference: https://youtu.be/GN3_GJTbTmE 
Responsibilities:
Convey proper and accurate meaning from the source with proper clarity, tone, syntax and grammar for both English and Cantonese, Mandarin, Khmer, Arabic, Karen, Sorani OR Laotian.
Interpret with the highest degree of accuracy and completeness in consecutive, simultaneous and sight translation modes. 

Requirements:
Candidates must at least possess a SPM
Proficiency in both English and Cantonese, Mandarin, Khmer, Arabic, Karen, Sorani OR Laotian (Speak, Read & Write)
JELA score of at least 30/40
Location: This is a fully remote position, and you are expected to WORK FROM HOME.
Working Hours:
9 hours per day (including a 1-hour break)
5 nights per week
Based on the US Time Zone - Start anytime between 9 pm-1 am (E.g Start at 10 pm and end at 7 am)

Benefits:
Work from Home (Based in Malaysia)
Being paid for Completing Training
Hospitalization Benefit
EPF, SOCSO, Medical Insurance and Annual Leave
Performances based Incentives

Skills Required

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Job Detail

  • Job Id
    JD518024
  • Industry
    BPO/ITES
  • Total Positions
    10
  • Job Type:
    Full Time
  • Salary:
    5000-10000
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Malaysia
  • Education
    Any Graduate
  • Experience
    0 - Year