Group Acct Director/business Director Social & Commerce

Kuala Lumpur, Malaysia

Job Description


Company DescriptionAbout Publicis GroupePublicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world\'s third largest communications group in the world. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients own transformation.This model, with a country led approach, is called the \xe2\x80\x9cPower of One\xe2\x80\x9d and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation.It breaks down the silos between Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health making them work seamlessly and efficiently to help clients transform marketing and business at scale.Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead. The Publicis Groupe is a brand led organisation powered by data driven global Practices and has our clients at the absolute core of our business. The role of a RCL is essential for driving growth, for understanding and leading our clients own transformation through delivering the true scale our agencies capabilities. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise. They are true leaders with responsibility for revenue, profitability and leading the relationship with our clients. We could not be more committed to delivering excellence and we articulate our approach to that as the following;Clients Come First; The entire Publicis Groupe transformation was designed to put clients at the center of all we do. Their needs and objectives drive the solutions we provide in order to help them win and grow.We are Seamless; We have created the powerful role of the Regional Client Leader. One person who acts as one point of access and one point of accountability to tap an 80,000-deep pool of talent - free from silos, legacy, and convention.We are Frictionless; We have unified P&Ls and removed all operational barriers that enable true collaboration.We are Modular; The core benefit of our new organization is not only in the depth and range of capability but, more importantly, in our ability to configure situationally; the ability to configure around individual client needs and an open architecture to plug & play world class partners when needed. Modularity is critical as it enables a future proof way for this organization support innovation now and keep pace the changes that show no sign of stopping.We are United; By fusing together our creative, intelligence, and technology expertise, we are able to provide clients with transformative ideas and consumer experiences, unlike any other agency or holding company in the marketplace.This individual will play a leading role in shaping & delivering robust social-first solutions that delight our clients cutting across strategy, content, commerce, analytics. As well as having a deep understanding of social, this person is a creative leader with a strong desire to deliver award-worthy work and able to work collaboratively across the business towards shared agency outcomes. This person as such will also work closely with the social media lead, media leads, commerce leads, to play a pivotal role in growing the social business for the agency.Responsibilities include:Leadership:

  • Build positive and collaborative relationships both within the direct team and across the wider business
  • Build productive relationships with external partners inc. suppliers & partner agencies
  • Inspire, motivate and mentor broader teams to get to inventive social solutions on client briefs
  • Positively and proactively support on new business and pitch opportunities
  • Responsible for the line management, development and overall quality and delivery of work by the broader social team, along with head of social.
  • Skilfully manage up to Sr Teams, seeking support and advice
Clients:
  • Nurture and impact influential senior client relationships through effective communication and by taking the time to understand their working styles
  • Demonstrate a deep understanding of our clients\' business and brand
  • Direct effective client meetings, setting the agenda, tone and desired outcome
  • Utilise data from internal and client surveys to strengthen client relationships and inform healthy challenge to get to the best outcome for our clients
  • Proactively reach out to clients with new or interesting information and ideas
Culture:
  • Lead from the front, role modelling our agency values and contributing to our culture
  • Play a leading role in cultivating a collaborative, insightful and social first culture within the agency
  • Champion a feedback culture within the team by creating opportunities for two-way feedback
  • Seek inventive solutions to problems with a focus on doing the right thing (asking for support if needed)
  • Develop proactive ideas and initiatives for clients and the agency
Commercial:
  • Identify opportunities to deliver incremental and profitable growth for the agency
  • Contribute to accurate scoping and costing of social projects
  • Accountable for frictionless financial process with accurate and timely billings and expenses
  • Ensure accurate and consistent weekly completion of timesheets for themselves and for their team
  • Demonstrate excellent time management skills to work effectively and efficiently across multiple projects
The requirements
  • Previous experience working in a senior, strategic social role within an agency environment
  • Strategic smarts; able to distil complex challenges into an easily understood, actionable social/content strategy
  • Creativity and a passion for social-first ideas; able to work with capability teams across agency to translate strategy into award-worthy, social-first ideas and campaigns
  • Detailed understanding of a social first production process
  • Ability to be comfortable and convincing in both client and wider agency meetings
  • Able to build a compelling narrative to sell in thinking and ideas
  • Ability to inspire, motivate and mentor members of the agency
  • Exceptional leadership skills and ability to flex style to get the best out of team
  • An influential presenter who develops impactful presentations through simple and creative storytelling
  • A creative thinker with a passion for cracking client problems within the social and content space
  • Collaborative and naturally entrepreneurial, with a positive approach and ability to galvanise others
  • Able to build effective relationships (both internal and client), and positively influence others
  • Personable, passionate, and professional - create a consistently positive personal impact
  • Able to manage multiple projects, in a deadline-driven environment
  • Commercially astute
  • Is a clear and concise communicator who listens well
  • Demonstrates sound instincts and judgement in \'doing the right thing\'
  • Able to think around problems and get to inventive solutions
QualificationsThe requirements
  • Previous experience working in a senior, strategic social role within an agency environment
  • Strategic smarts; able to distil complex challenges into an easily understood, actionable social/content strategy
  • Creativity and a passion for social-first ideas; able to work with capability teams across agency to translate strategy into award-worthy, social-first ideas and campaigns
  • Detailed understanding of a social first production process
  • Ability to be comfortable and convincing in both client and wider agency meetings
  • Able to build a compelling narrative to sell in thinking and ideas
  • Ability to inspire, motivate and mentor members of the agency
  • Exceptional leadership skills and ability to flex style to get the best out of team
  • An influential presenter who develops impactful presentations through simple and creative storytelling
  • A creative thinker with a passion for cracking client problems within the social and content space
  • Collaborative and naturally entrepreneurial, with a positive approach and ability to galvanise others
  • Able to build effective relationships (both internal and client), and positively influence others
  • Personable, passionate, and professional - create a consistently positive personal impact
  • Able to manage multiple projects, in a deadline-driven environment
  • Commercially astute
  • Is a clear and concise communicator who listens well
  • Demonstrates sound instincts and judgement in \'doing the right thing\'
  • Able to think around problems and get to inventive solutions
Additional InformationOur employee benefits package comprises the following:\xf0\x9f\x91\x89 Generous leave entitlements, including birthday leave, rest day and family care leave.\xf0\x9f\x91\x89 Office closure for World Mental Health Day 10th October.\xf0\x9f\x91\x89 Additional Company closure for all 4 major festive Celebrations\xf0\x9f\x91\x89 Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.\xf0\x9f\x91\x89 Life and personal accident insurance and group hospitalization and surgery.\xf0\x9f\x91\x89 A hybrid working schedule and with Friday disconnects.\xf0\x9f\x91\x89 Rest Relax & Recharge - office closure last week of December every year.\xf0\x9f\x91\x89 Phone Allowance

Publicis Groupe

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Job Detail

  • Job Id
    JD1065570
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned