Guest Relations Officer
Perai, Pulau Pinang, Malaysia
Job Description
- Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent.
- Proficient in both Bahasa Malaysia, English and Mandarin.
- Pleasant personality with excellent interpersonal skills
- Able to work shifts and irregular hours
- Fresh graduates/Entry level applicants are encouraged to apply.
- Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
- Excellent written and verbal communication skills.
- Assist Front Office Manager for the smooth and efficient operation of the Front Desk.
- Must be pleasant and well versed with the relevant work procedures and daily operational duties while integrating with all other relevant departments and staff.
- Represents the Hotel in terms of guest relations and is primarily responsible to care for their requirements, effectively handle their complaints
- Take pro-active measures where service or equipment is lacking or not functioning respectively.
- EPF, Socso and EIS contribution
- 14 days Annual Leave per year
- Public Holidays and Medical Leave
- A Meal provided during working hours
- Medical benefit (at panel doctors clinic only)
- Training Provided
Ricebowl
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1059117
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPerai, Pulau Pinang, Malaysia
-
EducationNot mentioned