Guest Service Advisor (airlines/travel Industry)

Subang Jaya, Malaysia

Job Description


Seize this opportunity to support an award winning International Airline Company! Why Join Us

  • Accessible via public transport (nearby LRT)
  • High Basic + additional allowances
  • Urgent hiring
  • Friendly colleagues & positive work environment
Job Responsibilities:
  • Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel
  • Address travel-related inquiries and issues communicated
  • Assist customers with upgrade requests, baggage inquiries, delays, and cancellations.
  • Build meaningful relationships with our customers through a consultative approach
  • Respond and manage customer feedback and complaint
Requirements :
  • Candidate must possess at least a SPM
  • Required language(s): Proficient in English (written and spoken)
  • Must have at least 6 months experience in Customer Service/BPO Industry
*Experience in the airlines/aviation industry will be an added advantage* Job Types:
  • Contract Role \xe2\x80\x93 12 months (opportunity to be absorbed as permanent staff)
Salary:
  • RM2,700.00 \xe2\x80\x93 RM3,200 (+ additional allowances)
Job Types: Full-time, Contract
Contract length: 12 months Salary: RM2,700.00 - RM3,200.00 per month Benefits:
  • Opportunities for promotion
  • Professional development
Schedule:
  • Rotational shift
Supplemental pay types:
  • Commission pay
  • Performance bonus
Application Question(s):
  • What is your expected salary?
Education:
  • STM/STPM (Preferred)
Experience:
  • Customer service: 1 year (Preferred)

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Job Detail

  • Job Id
    JD937009
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Subang Jaya, Malaysia
  • Education
    Not mentioned