Guest Service Agent Korean (front Office)
Kota Kinabalu, Malaysia
Job Description
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Guest Service Agent Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to guests on various matters such as transport and restaurant advice. - Processing meal and beverage requests. - Accommodating general and unique requests. - Diffusing conflict or tense situations with guests.
Vision: To be recognized as the most dynamic and profitable market leading hospitality, leisure and lifestyle group in Asia Mission: The Sutera Harbour Group will provide unique & memorable experiences for customers, be the preferred employer & deliver sustainable growth for stakeholders
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
Vision: To be recognized as the most dynamic and profitable market leading hospitality, leisure and lifestyle group in Asia Mission: The Sutera Harbour Group will provide unique & memorable experiences for customers, be the preferred employer & deliver sustainable growth for stakeholders
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Job Detail
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Job IdJD935148
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKota Kinabalu, Malaysia
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EducationNot mentioned