Guest Service Assistant

Johor Bahru, M01, MY, Malaysia

Job Description

JOB SUMMARY :



Responsible for guest registration, guest check-out and cashiering. Plays a crucial role in delivering an exceptional guest experience by assisting with check-ins, check-outs, and providing general support to ensure guests' needs are met. This position requires excellent communication, problem-solving, and multitasking skills to enhance guest satisfaction. Facilitating or providing assistance in case of guest queries/requests. Provide efficient service to guests at the Front Desk and ensure implementation of policies and procedures in line with the standards. Work closely with other hotel departments to ensure smooth operations and a welcoming environment for all guests.
Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

Additional leave Health insurance Maternity leave Meal provided Opportunities for promotion
Education:

STM/STPM (Required)
Experience:

Hospitality front desk: 3 years (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1275703
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned