Job Description

DUTIES & RESPONSIBILITIES

Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats Exhibits knowledge of all items on the menu list. Presents menus, suggests daily specials. Takes customer's order. Clears table throughout dining experience using proper methods for removing dishes, glassware and silverware. Processes customer restaurant bills promptly and accurately. Cleans tables, chairs and floor area. Assists service team as necessary to meet or exceed guest expectations Acquires a working knowledge of hotel, in-house facilities and local information to respond to customer questions in these areas. Promote all other services the hotel provides. Informs supervisor/manager of any customer dissatisfaction. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Performs other duties required to provide the service brand behavior and genuine hospitality
Job Type: Full-time

Pay: RM1,700.00 - RM1,900.00 per month

Benefits:

Additional leave Gym membership Health insurance Maternity leave Meal provided Opportunities for promotion Professional development
Work Location: In person