Job Description

Company Description Tune Hotels which is under the flagship of Ormond Group is a growing international brand that offers great value and practicality for travellers seeking comfort, functionality, and fun without the stuffy extras. Our minimalist rooms and vibrant spaces are perfect for globe-trippers who love music and want to connect with like-minded, outgoing people on the road. Tune Hotel KLIA Aeropolis is located in Sepang, Malaysia and our network of hotels links up city centres and airports across the world. We offer warm and welcoming service to all our guests. Role Description This is a full-time on-site role for a Guest Service Executive (Receptionist). The Guest Service Executive (Receptionist) will be responsible for welcoming guests, managing bookings, handling phone calls, clerical work, and providing excellent customer service. The Guest Service Executive (Receptionist) will also be responsible for managing check-ins, check-outs, and assisting guests with any inquiries they may have during their stay at the hotel. Qualifications Phone Etiquette and Receptionist Duties Clerical Skills, including proficiency in Microsoft Office and Google Suite Excellent communication skills, both written and verbal Customer service and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks at once Previous experience in hospitality or a related field is a plus Fluency in multiple languages is a plus Minimum of a high school diploma or equivalent required; certificate or degree in hospitality or a related field is a plus

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