Job Description

Job Details
POSITION SUMMARY Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Guest Service. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and reports of daily occurrence, incidents and complaints. SPECIFIC DUTIES & RESPONSIBILITIES 1. Prepares for guest arrivals and departure at the Guest Service. 2. Perform check-in, check-out, and cashiering 3. Assist the telephone operators in the daily operations when required 4. Follow up on all guest needs and update the communication book and computer system. 5. Handles reservation enquires and conducts show apartment for walk-in guest. 6. Co-ordinate with other departments on guest requests, arrivals, departures and transfers. 7. Performs mo
Company Details

• Company Name: Citadines Connect Georgetown Penang
• Registration No.: 1456723-H
• Address: 202, Lebuh Noordin, 10300 Georgetown Penang
• Postcode: 10300, Georgetown
• State: Penang
• Tel: 0164069755
• Fax:
• Email:
• Web Site: https://www.discoverasr.com/en/the-ascott-limited
• Contact Person: Li Chen Lee

Requirements

• Position Level: Junior Executive
• Specialization: Customer Service
• Industry Type: Hospitality
• Vacancies: 2
• Closing Date: 2025-11-30

How to apply
Email directly or call 0164069755 to apply for this job. Announce to them where you saw this posting.

Skills Required