Guest Service Supervisor / Assistant (Front Office) Job in HOMMY STYLE SDN BHD

Guest Service Supervisor / Assistant (front Office)

Kuala Lumpur, M14, MY, Malaysia

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Job Description

Responsible for greeting every guest upon arrival Prepare documents and keys required for registration Register arriving guests and assign rooms Process guests' departures, calculate charges and receive payments Promptly and courteously attend to telephone calls and text messages, directing as appropriate Provide information on hotel facilities and services Provide detailed information about points of interest in the area Arrange services required for guests with special needs Ensure guest special requests are efficiently completed Follow emergency and safety procedures Provide direction to guests requiring guidance and offering any further assistance, as required Other related duties as assigned by the Front Office leadership team

Qualifications & Experience

Willing to work on shift basis Strong interpersonal skills Ability to multi task Computer literate (MS Office/ PMS system) Must be able to write and communicate in English & Bahasa Mandarin speaking will be added advantage Fresh graduate are encourage to apply Diploma in Hotel Management preferred Candidate with 1+ year Front Office Experience is preferable
Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Meal provided
Work Location: In person

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