Job Description

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Head - Digital Sales Creative Studio

Requisition Number: 40487
Job Location: Bukit Jalil KL, MYS
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 25/11/2025
Posting End Date: 02/12/2025
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Job Summary
The WRB Global Digital Sales team's objective is to partner with country, product, and technology stakeholders to create programs, content, and experiences that will support the acquisition and engagement of prospects and customers through SC's Digital Assets. With a customer-centric approach, the team is focused on delivering on the customer intent through its acquisition and deepening strategies while driving profitable acquisitions for the business
The Director will manage and run the Digital Sales Creative Studio, overseeing both Designers and Copywriters. This role is pivotal in ensuring the productivity of creative talent, enhancing efficiencies, and training and developing the team. The ideal candidate will have a strong background in visual design, a keen eye for detail, and an awareness of AI tools in building creatives. This is an exciting opportunity to lead a dynamic team and drive success in a fast-paced environment.
Key Responsibilities

• Lead and manage the creative team, including Designers and Copywriters, ensuring high productivity and creative excellence.
• Conceptualize, develop, and drive creative designs and content that promote the SC brand and products, achieving business results for markets with minimal oversight.
• Establish relationships with key partners in markets, owning presentations, and working directly with product teams on creative development.
• Oversee the design and copy for all different forms of media, including content for Social, Search, Display Banners, Email, SMS, Push Notifications, Website banners, etc.
• Ensure all visual concepts and copy are on brief and align with strategic goals.
• Manage multiple markets and deliverables simultaneously, ensuring timely delivery of high-quality work.
• Handle all facets of design and copy production and post-production with minimal supervision.
• Work with all disciplines to deliver projects of creative excellence on time.
• Demonstrate strong presentation skills, both internally and with clients.
• Give and receive constructive feedback in a respectful manner.
• Train and develop creative talent, fostering a culture of continuous improvement and innovation.
• Stay updated with industry trends and incorporate them into the team's work.
• Utilize AI tools to enhance the efficiency and effectiveness of creative processes.

Skills and Experience

• Expert proficiency in Visual Design and Creative Direction
• A minimum of 8 years of experience in relevant related skills, including team management
• Bachelor's Degree in a relevant field of study
• Proven track record of leading and developing creative team

Additional Requirements:

• Advanced proficiency in Adobe Creative Suite
• Advanced proficiency in Communications Development and Delivery
• Advanced proficiency in Visual Communications
• Intermediate proficiency in Illustration Design
• Intermediate proficiency in User Interface (UI) Design
• Awareness and experience with AI tools in building creatives

Role Specific Technical Competencies

• Adobe Creative Suite
• Communication Design
• Visual Communications
• Illustration Design
• AI Tools for Creative Development

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Information at a Glance
Standard Chartered 2025. All rights reserved.
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