Job Description

The Unit Head, Terminal Claim is responsible for managing and overseeing terminal claims processes within the insurance sector. This role ensures efficient operations, compliance, and exceptional customer service in Klang Valley.

• Oversee terminal claims processing to ensure accuracy and timeliness.
• Develop and implement claims handling policies and procedures.
• Monitor compliance with industry regulations and company guidelines.
• Manage and mentor a team of claims professionals to achieve performance targets.
• Collaborate with internal departments to resolve complex claims efficiently.
• Analyze claims data to identify trends and recommend process improvements.
• Ensure exceptional customer service in all claims interactions.
• Prepare regular reports for senior management on claims performance and outcomes.

Growth opportunities within the Insurance sectorCompetitive benefits package!
A successful Unit Head, Terminal Claim should have:

• A degree in a related field such as insurance, business, or finance.
• Proven experience in claims management within the insurance industry.
• Strong knowledge of insurance regulations and claims processes.
• Excellent leadership and team management skills.
• Analytical mindset with attention to detail and problem-solving abilities.
• Outstanding communication and interpersonal skills.

The employer is a well-established large organization in the insurance industry. With a strong presence in the market, the company is committed to delivering excellent services and maintaining high operational standards.

• Competitive annual salary ranging from MYR 100000 to MYR 160000.
• Opportunities for professional growth within the insurance industry.
• Flexible working arrangements to support work-life balance.
• A permanent role with a well-established organisation in Klang Valley
• A supportive and collaborative company culture.

If you are ready to take the next step in your career as a Unit Head, Terminal Claim, we encourage you to apply today!

Skills Required