Job Description

The Opportunity:

This is a fantastic opportunity to join our organisation to lead our digital business in Malaysia. In this role, you will be leading a team and partnering actively with the products, propositions and partnerships teams to design differentiated digital offerings and bring them to market to drive business growth and profitability.

What will you be doing?

Develop, communicate, and implement digital product and distribution strategy.

Gather and synthesize multiple pieces of data, including user analytics, customer feedback, market research and stakeholder opinion, to design and distribute customer led digital products and propositions.

Collaborate actively with stakeholders across departments to identify innovative ways to distribute insurance products.

Source and manage multiple digital partners and grow these accounts.

Understand and leverage digital ecosystems to drive business growth.

Actively help business entities digitalize and modernize their key customer and distribution touchpoints.

Drive multi-channel and omni-channel capabilities to optimize the customer interaction and experience.

Drive innovation, prototyping, implementing a \'test and learn\' approach to promote the usage of emerging technologies, leveraging Zurich digital technology platforms.

Lead digital marketing and distribution strategies to increase cross-selling, upselling across different business entities using digital distribution platforms.

Display thought leadership to provide the business units with forward looking digital strategies, frameworks, tools, expertise, and best practice sharing.

Build, develop and lead a high performing digital squad team to achieve business goals.

What are we looking for?

10+ years of experience in leading Digital strategy and distribution within financial services, consulting, fintech, insurtech, or e-commerce company

Experience with P&L responsibility under digital strategy is ideal.

Strong knowledge and understanding of digital ecosystems and shaping go to market products and propositions.

Solid understanding of the financial services industry and excellent network with potential distribution partners is a plus

Proven experience in product development and execution of digital programs including onboarding of strategic partners.

Demonstrated ability to drive business innovation and change.

Entrepreneurial mindset and experience in working in newly launched businesses. * Strong communication and presentation skills - highly articulate and can present to C-level executives.

• Strong project management experience

Who are we?
With around 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers, and employees. If you\'re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.

You\'ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.
We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Zurich