Job Description

JOB PURPOSE

The Head of Facilities Management leads the strategic management of all facilities management functions and day-to-day building operations tasks for the property under direct management of TEG Assets and provides expertise support to the Director of Property Management for other properties across Taylor\'s Education Group. The incumbent is expected to bring along leadership experience in managing high-performing team in facilities management. Among the main tasks include creation of continuous improvement plans to promote operational efficiency and cost savings, conceptualise and leads implementation of ESG initiatives, prepare annual operations budget and exercise budgetary controls, conduct risk assessment of processes and introduce measures to manage the identified risks, and keeps the organisation updated with industry best practices and constant-changing of regulatory environment.

OUTCOME MEASUREMENTS

• Conceptualise, propose and implement ESG initiatives to support sustainable development goals
• Improve operations efficiency and/or reduce operating costs
• Build high-performing team through effective coaching and leadership by example
• Maintain the average property operating costs within Budget and market benchmark

KEY RESULT AREAS / RESPONSIBILITIES

• Monitor the submissions to local authorities and statutory approvals to meet project timeline and completion deadlines
• Ensure testing & commissioning is done thoroughly and results verified by consultants
• Maintain a full set of records for the projects
• Ensure as-built drawings, Operations & Maintenance manuals, warranties and statutory approvals (drawings, etc.) are received, reviewed and archived
• Ensure records are kept for statutory compliance, future reference, audit, etc.

Facilities Management

• Develop a medium to long term strategic plan and lead in the transformation of the Company\'s property management services into a world-class facilities management service provider for both internal and external customers
• Advise and provide guidance with execution of Policies and Procedures concerning Security, EHS, M&E, landscaping and risk management
• Oversee the Planned Preventive Maintenance (PPM) program covering all properties
• Provide monthly report on overall operations and physical condition of the properties
• Provide advice and guidance to Central Purchasing Department (CPD) on shortlisting the vendors and to ensure the quality and cost is within specification

Operations Budgeting

• Lead the preparation of yearly departmental budget with the objective to maximise property value by implementing proper operating and capital expenditure control system
• Prepare and review monthly property management report which include tracking of actual operating expenses vis-\xc3\xa0-vis approved budget

Policies and Procedures

• Ensure strict adherence with the Company\'s and local authority requirements, policies and procedures
• Review and proposed revision to Policies and Procedures to ensure continuous operational improvement as well as in meeting of the standards required by authorities or stakeholders
• Provide training to internal staff members on the established Policies and Procedures to ensure orderly, efficient workflow.

Tenants\' Liaison on Building-related Matters

• Attend to and resolve tenants\' complaints quickly, to reduce impacts to their operations
• Provide technical support in building-related matters to the tenants
• Liaise regularly with tenants\' FM teams to ensure that the building and its systems are operated efficiently and are well maintained
• Conduct assessments of the preventative maintenance carried out by the FM Contractor and feedback to Tenants

COMPETENCIES (BEHAVIOURAL)

• Technically sound with good business acumen
• Strong change management and leadership skills.
• Pleasant personality
• Dedicated and trustworthy
• Diligent and self-motivated
• Upholds organizational values
• Has a strong sense of responsibility

MINIMUM QUALIFICATION

• Master/Bachelor\'s degree in Engineering/ Facilities Management/ Real Estate Management or equivalent with minimum of 10 years of relevant working experience

RELATED EXPERIENCE

• Solid background of experience and an impressive track record of innovation and attainment of goals in complex organizations, especially in a global enterprise environment and matrix organizations.
• Experience in directing and managing within a dynamic and challenging environment, working inclusively through people in a multi-cultural environment to achieve shared objectives.

Taylor\'s Education Group