Job Description

Executive Recruitment Firm Monroe Consulting is currently recruiting on behalf of an established Bakery in Johor owned by a public-listed company for the Head of Factory Operation position. As the Head of Factory Operations, you will be responsible for overseeing the end-to-end operations of the factory, including production, logistics, finished goods, engineering, quality control, R&D, and infrastructure. This role ensures high efficiency, food safety compliance, product innovation, and operational excellence. Reporting to the Head of Business Unit, the incumbent leads a cross-functional team to deliver on production targets, cost control, and business growth.
Job Responsibilities: * Production Management

• Lead and oversee all daily food production activities to ensure product availability and quality.
• Develop and implement standard operating procedures (SOPs) and food production standards.
• Monitor production output, quality metrics, and ensure alignment with forecasted demand.
• Coordinate new product launches and festive campaigns with R&D and marketing teams.
• Drive lean manufacturing practices and continuous improvement initiatives on the shop floor.
• Quality Control & R&D
• Ensure product consistency, taste, and food safety through robust quality assurance systems.
• Drive continuous improvement initiatives using lean manufacturing tools.
• Oversee product trials, menu development, and enhancement of existing product lines.
• Engineering & Maintenance
• Oversee factory engineering operations, including preventive maintenance, troubleshooting, and repair of equipment (e.g. ovens, mixers, packaging machines).
• Ensure production machinery is safe, compliant, and operating at optimal efficiency.
• Collaborate with engineering to implement upgrades or process automation where feasible.
• Logistics & Distribution
• Manage raw material and finished goods inventory to minimize waste and ensure availability.
• Oversee warehouse operations, stock control, and logistics planning.
• Supervise transportation fleet operations, including route optimization and vehicle maintenance.
• Lead the team of drivers and logistics personnel to ensure punctual and efficient deliveries.
• Monitor delivery KPIs and optimize logistics cost-effectiveness.
• Coordinate internal product transfers and ensure timely delivery of goods to outlets.
• Finished Goods Management
• Oversee packaging, labelling, storage, and dispatch of finished goods.
• Ensure stock rotation and traceability practices (FIFO/FEFO) are followed consistently.
• Work closely with the logistics and sales teams to ensure timely delivery to retail points.
• Maintain inventory accuracy and minimize product wastage or spoilage.
• Lead the Finished Goods team to ensure smooth end-of-line operations.
• Operational Excellence & Strategy
• Lead cross-departmental projects aimed at enhancing productivity, cost control, and process efficiency.
• Analyze operational data, production reports, and sales trends to inform decision-making.
• Support strategic planning, risk management, and business continuity initiatives.
• Factory Infrastructure Management
• Manage the overall factory facility, including building maintenance, utilities, and general safety.
• Coordinate with external vendors for repairs, upgrades, pest control, and sanitation services.
• Ensure factory hygiene and infrastructure readiness for audits and inspections.
• Lead fire safety drills, emergency preparedness, and building safety compliance.
• Leadership & People Development
• Lead and develop a high-performing team across production, logistics, and engineering functions.
• Forecast labor needs, especially during peak production seasons or festive launches.
• Cultivate a strong safety culture and ensure compliance with workplace safety policies.
• Train and mentor team members to improve skillsets and maintain operational excellence.
• Reporting & Communication
• Prepare and present monthly reports on factory performance, costs, and improvement plans
• Collaborate closely with the Head of Business Unit and other department heads to ensure alignment of operational goals with company objectives.

Talent Traits
The ideal candidate will have:

• Strong leadership and team management experience across production and engineering functions.
• Deep knowledge of food manufacturing and quality assurance standards.
• Proven ability to manage operations at scale and deliver continuous improvement.
• Data-driven decision-making capabilities and strong problem-solving skills.
• A hands-on, collaborative leadership style with the ability to drive change and engage teams.
• Excellent communication skills, both verbal and written.
• Strong project and time management abilities.
• A passion for food quality, operational excellence, and customer satisfaction.

Job Requirement:

• Bachelor's Degree in Food Technology, Engineering, Manufacturing, Operations Management, or related field.
• Minimum 8-10 years of experience in food manufacturing or FMCG operations, with at least 5 years in a leadership role.
• Familiarity with ISO, HACCP, GMP, and other food safety standards.
• Experience overseeing logistics, engineering, and production departments.
• Proficiency in operational reporting, production planning tools, and Microsoft Office Suite.

Skills Required