Job Description

Who we are
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.
The team you will be part of
The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid's end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.
The part you will play
We are seeking an experienced and strategic Head of Affiliates to lead the development, execution, and performance optimization of our affiliate marketing initiatives within the Social Commerce division. This leadership role is critical in scaling affiliate-driven growth by building a high-performing network of creators and influencers across platforms like TikTok, Shopee, Lazada, Instagram, and YouTube.
As a Head of Livestream, you will take charge of
Key Responsibilities
This role will be assisting the Head of Social Commerce to deliver the business targets and priorities regarding the following responsibilities.

• Host Strategy, Ecosystem, Incubation & Scaling

• Own the end-to-end host ecosystem strategy, from talent sourcing and incubation to performance scaling and premium readiness.
• Design and execute a scalable host pipeline to ensure continuity, bench strength, and reduced dependency.
• Build a sustainable host supply model to support mass, mid-tier, and premium brand portfolios.
• Define host segmentation frameworks by brand tier, product category, and commercial complexity.
• Lead the Host Incubation Program to fast-track high-potential talents into commercial-ready and premium host tiers.

• Host Performance Governance & Accountability

• Own host-level performance across engagement and conversion key metrics.
• Establish and govern host scorecards, grading frameworks, and productivity benchmarks.
• Design and govern commission structures, incentives, and progression pathways to drive discipline and sustained output.
• Ensure host deployment is commercially optimized based on performance and suitability, not availability-driven.
• Host Upskilling, Training & Capability Building

• Architect and institutionalize the Host Upskilling Framework, covering product mastery, objection handling, storytelling, closing techniques, and data literacy.
• Build and enforce standardized selling frameworks.
• Ensure consistent adoption of data-led selling behaviors across all hosts.
• Establish a structured onboarding, certification, and re-certification system to ensure quality and execution discipline at scale.

• Data, Performance Review & Continuous Optimization

• Own daily, weekly, and campaign-level performance review cadences for all hosts.
• Drive root-cause analysis on underperformance and lead structured corrective action plans.
• Translate livestream performance insights into training priorities, incubation focus, and host deployment strategies.
• Continuously raise the baseline productivity and consistency of the host organization.

• Team Leadership & Host Management Organization

• Build and lead the Host Management Organization, including Host Leads, Hosts, and Trainers.
• Define clear roles & responsibilities (R&R), escalation models, and performance governance across the host ecosystem.
• Drive a high-performance, sales-driven host culture with strong accountability and ownership.

Ensure succession planning, talent continuity, and leadership depth for critical host and coaching roles.

• Cross-Functional & Senior Stakeholder Alignment

• Partner with Commercial, Affiliate, Video Content, Production, and Marketing teams to align host deployment with campaign and revenue objectives.
• Serve as the senior owner of host performance in client business reviews and commercial discussions.
• Collaborate with platform partners to ensure host enablement standards, compliance, and capability alignment with platform requirements.

What we are looking for - the ideal profile

• Education:

• Bachelor's degree in Marketing, Business, Communications, Media, or a related field.
• Experience:

• 6-10 years of experience in livestream commerce, eCommerce, sales, or social commerce, with strong exposure to host or front-line sales team management.
• Proven track record in building, training, and scaling high-performing host or sales teams in a performance-driven environment.
• Strong understanding of TikTok Shop, Shopee Live, LazLive, and local Malaysia livestream ecosystem.
• Experienced in working cross-functionally with Commercial, Marketing, Affiliate, and Content teams to achieve revenue targets.
• Strategic, Sales-Driven, Data oriented leader

In return, you will be getting

• You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid -- the world is truly your oyster!
• We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
• We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
• We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.

We also offer
Best of Both Worlds
We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.
Culture that Brings Out the Best
At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.
Grow Without Limits
Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.
Rewarding You Right
We believe great work deserves great rewards at Intrepid. That's why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.
Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties
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Skills Required