Job Description

A challenging and yet fulfulling Head of Nursing position, which offers an opportunity to lead and shape a dynamic nursing team, ensuring the delivery of high-quality care while driving innovation and excellence in healthcare services

• Working closely with CEO/ management to oversee daily operations of the center.
• Develop and execute tactical work plans aligned with organizational goals and objectives.
• Ensure the Nursing Departments are adequately staffed to deliver high-quality patient care.
• Monitor clinical staff performance to ensure compliance with established timelines and standards.
• Work closely with nursing, Allied Health, and Support Services to provide timely training and corrective actions.
• Identify staff training and development needs and ensure appropriate programs are implemented.
• Create and update nursing policies and procedures to maintain operational standards.
• Ensure a safe and clean working environment by enforcing procedures, rules, and regulations.
• Foster collaboration among healthcare teams through effective communication and problem-solving.
• Ensure compliance with governmental healthcare regulations across the nursing unit.
• Review patient care practices to uphold legal, ethical, and safety standards.
• Assist in designing, implementing, and evaluating competency programs for nursing staff.
• Address incident reports, taking appropriate action as needed.
• Monitor and enhance safety and health protocols.
• Lead and support nursing staff in providing safe and high-quality patient care.
• Periodically review and update policies, standard operating procedures, and work instructions.
• Manage and monitor the operating budget and capital expenditures.
• Promote clear and effective communication within the team.
• Collaborate with medical staff and ancillary departments to address comprehensive patient needs.
• Encourage participation in community activities and initiatives.
• Play a pivotal role in disaster preparedness and response, working with Deputy Nurse Managers and other Heads of Departments.
• Participate in HOD and hospital committee meetings as required.
• Conduct monthly meetings with Deputy Nurse Managers to ensure workforce effectiveness.
• Investigate and address incidents, patient complaints, and infection concerns, implementing corrective measures.
• Oversee recruitment and selection of nursing staff.
• Support Deputy Nurse Managers in workload distribution and day-to-day operations.
• Provide guidance on scheduling, patient care management, and addressing special cases.
• Perform additional duties or responsibilities as assigned by the Management.

Newly established Private Medical Centre in PenangCareer progression and opportunity to grow

• A minimum of 8 years of nursing experience, with at least 2 years in a leadership or supervisory role.
• Bachelor of Nursing degree or higher qualification is a plus.
• Proven experience in managing nursing staff, operations, and patient care services.
• Familiarity with healthcare regulations, accreditation standards, and quality improvement processes.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills to build rapport with staff, patients, and other stakeholders.
• Proficiency in developing and implementing policies, procedures, and training programs.
• Solid decision-making and problem-solving skills, especially in high-pressure situations.
• Ability to manage budgets and resources effectively.
• Commitment to patient-centered care and staff development.

A new specialist and day surgery centre located at heart of Penang is seeking for an experienced DON/Head Nurse to set up their clinical team.

• Fulfilling career journey with a new medical centre set up
• Be the pioneer of the healthcare centre and lead the entire nursing team to deliver best healthcare service
• Self-development in Nursing Career

Michael Page