Job Description

We are a growing Digital Media Publishing company in Malaysia and we are looking for a dynamic operations manager to help us scale our operations to new heights! In just 3 years we grew from a team of 3 to 18. We have the ambitious dream to be a globally recognized brand in the Food and Travel Publishing Media Brand.



If you have experience working with a young progressive team, and you have the desire to work with a team of young energetic Malaysians who dares to dream big, join us!

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Collaborate with the CEO to formulate annual short and long-term goals and objectives. Develop and implement policies and procedures to enhance operational efficiency and effectiveness.



Operations


Manage and oversee daily operations Prepare and manage operational budgets, track expenses, and optimize resource allocation Manage, oversee and problem solve Develop and implement effective operational strategies to enhance productivity and efficiency. Collaborate with cross-functional teams to ensure seamless coordination across departments. Analyze data to make informed decisions and recommendations for process improvement. Streamline processes to reduce costs and increase profitability. Ensure compliance with industry regulations and company policies. Assist in building middle management team Recruits, trains, and inspires all department managers encompassing administrative, sales, parts, collision, and service departments. Conduct formal performance evaluations of department managers regularly. Cultivate and maintain strong relationships with key partners. Establishes and evaluates monthly and annual goals and objectives, ensuring alignment with actual performance. Prepare and manage the budget, P&L, and financial forecasting. Performs additional assigned tasks as needed.

People


Cultivate the company culture according to the company core values and encourage continuous improvement and innovation within the team Oversee the hiring processes and talent recruitment and retention Monitor team performance, schedule and lead team kpi & people analyzer meetings Make sure all departments are assigned the correct KPIs that enables the company to achieve the company goal and vision Plan and implement Manpower management Assist in creating Training, SOP, process, checklist for the team across departments making sure SOP is being carried out, performance of the page and team can keep improving

Tech


Manage and solve tech issues faced by the team and source for the right people to solve those issues.

Business Development


Identify new business opportunities and develop strategies to expand market share. Lead negotiations for major contracts and partnerships to support business growth

Job Requirements

Bachelor's degree in Business Administration, Operations Management, or any related field . 3 - 5 years experience in operations management in media , tech or related field 3 - 5 years experience managing teams, building company culture 3 - 5 years experience in Managing, Developing and implementing effective operational strategies to enhance productivity and efficiency. Fluent in both spoken and written English Strong analytical skills and the ability to utilize data for decision-making. Advanced proficiency in Microsoft Excel and PowerPoint. Exceptional leadership and team management skills. Outstanding problem-solving abilities and attention to detail. Effective communication and presentation skills. Ability to thrive in a fast-paced environment and meet deadlines. Knowledge of local regulations and market trends in the media industry Proven track record of achieving sales targets and driving business growth. Strong leadership skills and the ability to inspire and motivate a team. Excellent communication, negotiation, and interpersonal skills. In-depth knowledge of the media industry and market dynamics. Strategic mindset with the ability to make data-driven decisions.

Disability type

Not Applicable

About FFF MEDIA GROUP SDN BHD

We Help Businesses Tell Their Story

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Brands and businesses have interesting stories to tell. Why they started, who they are, what are the latest happenings and where to find them.



We cover all things food, favorites, flex, and fascinating features ... delivered fast. We believe video content is the key.



We need people in our team to craft the latest stories from businesses, news & information, things that people may need for an awesome life.





How did this all start?



Armed with a dream and lots of creativity, Ariel set off to start the channel called Malaysia Food and Travel (MFT). People loved the content so she started doing reviews of places and grew a small team. In the midst of the pandemic, she managed to help many small businesses survive by publishing stories of street vendors, small restaurants and brands who needed media coverage. They all had stories to tell, and she did it with a small team.



Fast forward to 2022, MFT grew into a full media house called FFF Media. Why FFF? We cover all things food, favorites, flex, and fascinating features ... delivered fast.



We aim to continue informing and entertaining our followers and audiences with all things digital. And to grow beyond Malaysian borders, too!



Come and join us in this exciting journey. Every day is different. And we get to meet so many people in our daily work.



What's fulfilling to us is adding value to the companies (big and small) that we work with, and if you have what it takes, we would love to have you on board!

Work. Eat. Travel. Have fun. Enjoy the moments.

We are a small team of highly creative and curious bunch of people. Yes, we do all want to make some good money $$$ .... but we want to make sure we have fun doing it.



What fuels a digital company is its people. We constantly find ways to enrich the experience of our team, to make it a good place to work and play.



Luckily, this job allows all of us to discover lots of new things - from food, attractions, places and more. So if that sounds exciting... What are you waiting for?