Job Description

Are you ready to get ahead in your career?

• We want to empower you turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

• Ensuring customer satisfaction by maintaining key network KPI's which directly impacts the network's reliability and customer experience. This includes collaborations with OLOs & SACOFA in Sarawak on network improvement task and activities.
• Ensuring network growth in Sarawak by supporting sites/fiber roll out projects in order to gain coverage and dominance by expanding network footprints
• Ensuring team development digital skills by supporting its development & agile projects from autonomous ops to digital tools in order to meet the evolving digital operations
• Ensuring quality of network is improved to provide greater customer satisfactions that would allow greater sales and revenue generation via expanding its customer base and its network reliability
• Ensuring AOP expenditures are met without fail as part of the company's growth by instilling, monitoring, managing and conjuring the necessary impact points on the division's OPEX and CAPEX
• Ensure compliance at all time by conducting cross audits and random audits on sites, stocks & inventory.
• Ensuring constant and reliable communications with Business Units to understand its needs which unique to regions and translate them towards the network's outputs
• Ensuring support to external governance bodies ie SMA, SKMM and local councils on all issues related within its regional boundaries.

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance -- regardless of ethnicity, gender, age, education, religion, nationality or physical ability.